Displaying Items in the Sidebar Menu Template
hi,
I created a header website with sidebar menu template.
Everything works perfectly except for one small issue: when I log in to edit the template, the page stays blank. To access the elements I want to edit, I have to switch to the iPad view, then I return to the Desktop view and edit the item but I can't see the result. I have to save and go to the live preview of the website. It's not very practical.
I’ve been using Betheme for years and have several licenses. I encountered the same problem on another site, but my support had expired, so I didn’t contact you.
I really hope to get some help soon.
Best Regards
Cristina
Comments
Hey,
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at [Links visible only for registered users], and we will check what might be the reason.
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Thanks
I send you the WordPress dashboard access privately through the contact form at [Links visible only for registered users]
Regards
Cristina
Please check it out now.
I have switched from Header Creative to Classic in the theme options, and the sidebar template started to work properly.
I reported this bug to the dev team, but for now, please use any header style other than Creative.
Best regards
thank you very much, It now works properly on other websites as well.
Best Regards
Cristina