Animation problem
Hi. I’m having a problem with animations. The page works fine until I try to add an animation to an element; then, the element stops displaying. For instance, if I add an entrance animation to a column, the column doesn't appear after I refresh the page. It only loads with the animation after a second refresh. If there is another animated element further down, it doesn't show up either; after a second refresh, that one appears, but the element above it disappears. Has anyone encountered this issue and knows how to fix it?
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us with the link.
But before that, please turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to the parent theme and recheck it.
Thanks
Hi, thanks for the reply. The problem persists even after switching the theme and disabling the plugins. Here is the link:
[Links visible only for registered users]
Attached is the spot where the animation isn't displaying.
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at [Links visible only for registered users], and we will check what might be the reason.
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Therefore, please ensure that the data you send are complete and correct.
Thanks
The following script conflicts with our animations:
When I temporarily removed it, animations started working properly.
Now you can do one of these things:
a) Contact the author of this script to find what the culprit is and correct that,
b) Get rid of this script,
c) Get rid of animations.
Best regards