Theme random deregistration
I am aware how to deregister a theme through http://api.muffingroup.com/licenses/. I've done it several times before.
PROBLEM: My problem is when a website that I've built using BeTheme randomly drops the purchase code and pops up the Welcome to Betheme messaging. I've had this happen several times with different websites I've built. I don't know why it happens but I've just used a workaround to solve the problem.
WORKAROUND: In the past I would go to the /licenses/ page and deregister the correct URL's theme and then just re-add the purchase code to the website again and everything works fine.
ISSUE NOW: I see you've added a step now where I can't just deregister any URL's theme without removing the BeTheme files. I have no idea how to fix this problem as I can't remove the files to a live website. But I also can't have a live website without the theme's purchase code.
ERROR: When I try to add the correct purchase code to [Links visible only for registered users] I get the error: User has blocked requests through HTTP to the URL: https://api.muffingroup.com/register.php.
What do I do now?
Comments
Hi,
Can you attach a screenshot of this error, please?
Are you re-registering the license through Betheme -> Dashboard?
Best regards
The error is happening in the Wordpress backend (first screenshot). And trying to deregister it also gives an error (second screenshot).
While logged into your WordPress, please head to the following address:
Then please attach what is shown there.
Also, I can see that you have an error in the system status:
Please check that is wrong there.
Thanks
Thank you, fixing the error cleared it up. I had no idea.
I'll watch for that when I have issues with other sites.
Thanks.