Where download theme files and licence?
Hello, I just purchased the theme from the muffingroup.com website. I tried to log in to the user section, but the credentials I use here on the forum do not work. I have received the payment receipt, but I don’t know where to download the theme files and licence I purchased, nor how to create an account.
Could you please help me?
Comments
Hello,
Please see the following link:
https://support.muffingroup.com/documentation/installation-updates/#besubscription
Also, if you purchased your license from here: https://muffingroup.com/betheme/pricing/, you should write to us here: https://help.muffingroup.com/.
Best regards
I don’t have an account to access any of the links you provided. Where should I register?
I have to write a topic on the site https://help.muffingroup.com/?
I do not have an account on this site (https://support.muffingroup.com/documentation/installation-updates/#besubscription); I purchased a license but only received an invoice. I don’t know how to register in order to download the license I bought, and I am not permitted to post on the site https://help.muffingroup.com/. How can I contact your support team to request a refund? (I intend to purchase the theme via Envato instead.)
If you bought your license here: https://muffingroup.com/betheme/pricing/ you had to create an account.
Do you not have any emails from us at the email address you provided?
Best regards
I haven’t received any emails, only the one containing the invoice.
I didn't create an account; the order went straight to payment.
Invoice reference: 39283-10709
Transaction: txn_01m5ktk7frbm7h4637fp0b0gj6
Please send this information privately through the contact form, which is on the right side at [Links visible only for registered users], and we will check what the reason might be.
Thanks