BeBuilder does not show anywhere on after updating from Betheme v23 to v29

Hello support,

My website just had a long overdue update of the theme from v23 to v29.

I updated the theme by uploading the .zip inside Wordpress.

After the update, the Muffin Builder 3 that I used to use is no longer present. This is preventing me from editing pages that used to be built with Muffin Builder 3 under the Metabox section.

I've learned that BeBuilder is what is being used now but it does not appear on my Wordpress site at all.

I have already checked under the Betheme advanced settings in layouts and have BeBuilder visibility on for Administrator, which my account is. I have also tried other roles and it does not work still.

Please advise.

Comments

  • edited October 28

    It is working when I install the theme on a brand-new site. Hopefully that information helps for why it might not be working on my actual site.


    On the site that doesn't work, I have tried turning off every plugin. I have cleared cache. I have tried resetting BeTheme settings. I do not have any other visual editor plugins installed. Still does not work.

  • Hi,

    FYI, BeBuilder and Muffin Builder are the same thing. We changed its name some time ago.

    Anyway, please go to Betheme -> Theme options -> Global -> Advanced, and enable BeBuilder Blocks Classic:

    Anyway, we highly suggest using BeBuilder instead:

    Best regards

  • Hi Phil,

    I have tried enabling BeBuilder Blocks Classic also. It does not make the Edit with BeBuilder option appear.

    Would you like access to a copy of my site?

  • Yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at [Links visible only for registered users], and we will check what the reason might be.

    Notice!

    Please attach a link to this forum discussion.

    Sending incorrect or incomplete data will result in a longer response time.

    Therefore, please ensure that the data you send are complete and correct.

    Thanks

  • Hi Phil,


    I have sent an email in the contact form with a link to this discussion and details to access my website.

  • edited 5:32PM

    Hi Phil,

    I was able to get BeBuilder Blocks Classic to work now. After I enabled it, in the Tools, I ran the Local CSS regeneration and CSS update.

    The Re-render Builder data didn't seem to do anything for the modern BeBuilder unfortunately. I can live with continuing to use the classic, but it just seems to be loading really slow. I would still like to check on the new iteration too. Any ideas?

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