Envato Toolkit plugin not installed correctly

jaimitoc30 · August 2015

I always get the notification to install Envato Toolkit plugin. The first time I installed it, it says it was OK, but it always appear on plugins that need installation, and it keeps appearing to install it. It seems that it wasnt installed correctly or something. After I try to install again, I get this:

Descomprimiendo…

Instalando el plugin…

La carpeta ya existe. /home/siesnatadm/public_html/wp-content/plugins/envato-wordpress-toolkit-master/

Fallo en la instalación del plugin.

Return to Required Plugins Installer

The folder already exists. So I delete the folder and try to install it again and the same over and over again. is there someething wrong with this plugin? Or is there another way to isntall it? How do I properly install this plugin?

Albert · August 2015

Hi,

no, there is no other way to install this plugin. If it was already installed then why you are installing this plugin again and again? What for? Because we do not understand.

jianleen · August 2015

I am getting the same issue too.
the message below appears:

Destination folder already exists. /home/cosmosynergycom/public_html/wp-content/plugins/envato-wordpress-toolkit-master/

Normally if it was installed, it would show "Installed" in the status column, however, mine shows "Not Installed"

Albert · August 2015

@jianleen Did you tried to contact with Envato team? Because from time to time they got a connection problems and this could be the main reason. If you contacted with them and plugin still does not work, please send us private message so we can have a look on it.

jianleen · August 2015

I have not contacted the Envato team. I will still check with them now.

On the other hand, may I know what does the connection have to do with this issue?

Thank you.

Albert · August 2015

@jianleen We'll be able to answer on this question when we'll get the access to your dashboard because we must have a look in the back-end first. We did never had such info so we don't know what you did.

jianleen · August 2015

@muffingroup How would you get access to my dashboard? When can i expect to check back for any updates?

Albert · August 2015

@jianleen Take a look at http://forum.muffingroup.com/betheme/discussion/2783/important-learn-how-to-send-private-message where we explained how to send us private message. But on http://themeforest.net/user/muffingroup you can check what time we work and when we reply. It's usually up to 24 hours.

jaimitoc30 · August 2015

Ok, I will need to check this with the Envato group. Would you like me to send you a private message with the information to access the dashboard?

Albert · August 2015

@jaimitoc30 If you want to send us private message, please take a look at http://forum.muffingroup.com/betheme/discussion/2783/important-learn-how-to-send-private-message#latest where we explained how pm works.

superfulanito · August 2015

@muffingroup Hi, I´m having the same problem. This is a fresh new WordPress installation and I´m trying to install the "Envato WP Toolkit" but after installing it, it keeps saying the plugin is not installed so I can´t activate it and if I try to install it again it says "Destination folder already exist". I have even try deleting it through FTP and reinstalling it again, but keeps doing the same thing.

superfulanito · August 2015

Will the template work without this plug in? Is it just for automatic updates?

Albert · August 2015

@superfulanito Yes, theme will work without this plugin of course. We do not use this plugin on our sites at all because in our opinion, automatic updates are unsafe and the best method to update files is manual update via FTP. But of course we can have a look on this issue if you really want to this this tool.

superfulanito · August 2015

@muffingroup Oh, no problem. I prefer manual updates too. So I won´t need help with the plug in then. Thanx!

Albert · August 2015

@superfulanito Ok, that's great to hear that you prefer safe solutions as well

Envato Toolkit plugin not installed correctly

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