Sidebar not showing up on one page

michelle4lynn · August 2015

Hi There! I am working within the Be Jet Theme demo. I am trying to configure a left sidebar menu on one of my pages, but the the page will not 'accept' my sidebar configuration. Every time I try to set it to the sidebar I created it won't work.

See the page here...

http://hgg2.pixelatedpro.com/meet-the-team-2/

I configured the sidebar correctly because it shows up in other pages. See the working sidebard here....

http://hgg2.pixelatedpro.com/meet-the-team-2/angela-tweedie/

Any thoughts? Thanks in advance.

Michelle

Albert · August 2015

Hi Michelle,

does "Sidebar" on this page can be saved when you hit "Update" button or not?

michelle4lynn · August 2015

It does not. After I set the parameters for the sidebar and click update, the page does not save the configuration.

michelle4lynn · August 2015

Please let me know if you need logins to the site.

Thanks,

Michelle

Albert · August 2015

Ok, so everything is clear. You must contact with server administrator because max_input_vars must be increase definitely. If you build pages with large amount of content, minimum value should be 10000. We got one solution that we described on http://forum.muffingroup.com/betheme/discussion/7689/muffin-builder-items-or-page-options-can-not-be-saved-max-input-vars but if this won't help, then only server admin will be able to help.

Thanks!

michelle4lynn · August 2015

Thank you for your troubleshooting. I did talk to my server admin and they were able to resolve the issue. Here is the solution that worked...

create a .user.ini file in the public_html (don't use the .htaccess file)

add code snippet

max_input_vars = 10000;

Albert · August 2015

Great

We're glad to hear that all is fine now!

Sidebar not showing up on one page

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