Support Center Visit Demo License manager Buy @ envato

Custom Fonts Are Not Working For Me - Myriad Custom Font

kronomiakronomia
in Fonts
To The Support Team Of BeTheme:

I have been trying for some time to add a custom font to my website but all my attempts did not bring any positive results.

In few words, no matter how much i try to add a custom font, the old fonts are always staying the same. I am sure as well this is not a caching problem since i cleared the cache on my browser and the cache on my CDN several times before opening this support ticket. In fact, i tried it on several browsers as well and even tried to deactivate my CDN and caching plugins to double confirm that they are not the cause of the issue.

Here are the steps in details that i am following:

Step 1: Get the font original files in four extensions (.woff, .ttf, .svg, and .eot).
Step 2: Upload the fonts to your media library.
Step 3: Define those fonts in your BeTheme options menu and choose a custom font name that contains no spaces, numbers or special characters. Make sure the custom font name matches the name of the uploaded fonts files. 
Step 4: Use those fonts and select them from the theme's font family options menu.

I did all those 4 steps without any problems. However, the old fonts are still in effect as if i didn't do anything really.

I am going to upload the font's files for you so you can check them if they are working for you. I am suspecting that something is wrong with my fonts files. The best way to confirm that is if you can check them on your terminal.

I will be waiting for your reply.

Thanks in advance for your help!

Best Regards~

P.S: Please download the fonts files by clicking the link below: 
http://s000.tinyupload.com/download.php?file_id=21682501263843730747&t=2168250126384373074722195

Comments

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.