Muffin Builder (Page Options) don´t show up after update
Hi,
i made an update to the latest version 11.4 now (via FTP)
1. First problem:
Unfortunately
there are no more page options (Muffin Builder is invisible) within the
pages and posts. there is only the title "page options" visible, and
the arrow to extend. but if you click on this arrow, the page options
don´t appear.
(WP 4.4.1)
2. Second problem:
If i want to show the BeTheme Options (Appearance / BeTheme Options) a blank page appears ...
Important additional information:
Also the "Collase menu" in the left menu and the "Screen Options" and "Help" buttons in the upper right corner of the admin area do not work - but only when you are in the edit mode of a page or post ...
If i activate another theme, those buttons work well.
This is in Firefox 43.0.4, but also in Chrome Version 47.0.2526.111 m (64-bit) and IE 11.0.9
Thank you in advance,
Markus
i made an update to the latest version 11.4 now (via FTP)
1. First problem:
Unfortunately
there are no more page options (Muffin Builder is invisible) within the
pages and posts. there is only the title "page options" visible, and
the arrow to extend. but if you click on this arrow, the page options
don´t appear.
(WP 4.4.1)
2. Second problem:
If i want to show the BeTheme Options (Appearance / BeTheme Options) a blank page appears ...
Important additional information:
Also the "Collase menu" in the left menu and the "Screen Options" and "Help" buttons in the upper right corner of the admin area do not work - but only when you are in the edit mode of a page or post ...
If i activate another theme, those buttons work well.
This is in Firefox 43.0.4, but also in Chrome Version 47.0.2526.111 m (64-bit) and IE 11.0.9
Thank you in advance,
Markus
Comments
Hi,
if Muffin Options are empty after installation, it means your server is limited. In this case we recommend to deactivate all plugins first and after that click “Save changes” button under empty Muffin Options panel. But if this won’t help, then please check topics below where we explained what may be limited on server side:
http://forum.muffingroup.com/betheme/discussion/464/betheme-options-page-stops-working-muffin-options-saving
http://forum.muffingroup.com/betheme/discussion/1908/backend-not-funtioning-after-last-update-muffin-options-is-not-loading
Thanks!
-------------------------
Best regards,
Muffin Group team
Unfortunately the posted links do not lead to a solution in my case, eg. to define('WP_MEMORY_LIMIT', '512M'); to the wp-config.php
All plugins are deactivated at the moment.
It doesn´t make a difference, same problems.
For the first problem described above i supply a screenshot: http://web-mark.net/downloads/betheme-probl.jpg - i marked the functions which don´t work in the edit mode.
I click at the arrows for example but there is no reaction...
To me it seems that it may be a JS issue, but this is only a fast guess.
Thank you for your support.
Markus
According to phpinfo they did, it still doesn´t work.
http://web9645.web3.isp-center.com/info.php
I updated WordPress from v 4.4.1 to v 4.4.2.
Didn´t make any difference.
BUT:
I also updated BeTheme from v 11.4 to v 11.7
Now it works (at least it seems like - i will see, if I find any other issues now
Thank you.