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Menu & Dashboard disappearing after 12.2 update

lnesralalnesrala
in Menu / Mega menu
Hi,

With the recent update to 12.2, the menu on all my pages (except Home) have gone missing. In addition,  when you scroll to the bottom of these pages, you will find a list of links, search, and other things. I also have this exact theme and settings on a primary domain, and there are no issues there. This domain is a sub-domain. In addition, when I do login to the Dashboard, that too seems to disappear as well. Here is what I've tried to troubleshoot.

- Reinstalled version 12.1.
- Deleted and created the menu under 'Menus'
- I've also reinstalled the child theme
- I also FTP updates versus the installer in WP

I just can't seem to figure it out. This site was completed 3 weeks ago, and ready to debut next week. Any help you can provide is greatly appreciated. Attached is a screen shot. Thanks!

image


Comments

  • AlbertAlbert
    Hi,

    we did checked your site but did not found anything wrong. All works fine.

    P.S. Your access was removed because of security reasons. It's public forum and it is not allowed to leave any log-in details here.

    Thanks!
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  • lnesralalnesrala
    Hi,

    Well is there an option that would keep the Menu from displaying on all pages except the home page? If so, I never set that feature on. I am attaching a screenshot of the Menu Structure and Menu settings. I am also unable to view the admin bar at the top of the browser, when I visit the site. So no, its not working as it should, and not fine. Even after the reinstall of the theme, and child theme, the problem persists.

    Thanks for your  help.

    image
  • lnesralalnesrala
    Hi there. Thanks again for all your help. The problem has been narrowed down to a plugin. That was deactivated and the problem resolved.

    FYI - The plugin is W3 Total Cache by Frederick Townes
  • AlbertAlbert
    Great, we are glad to see you found the culprit. However, we use W3 Total Cache plugin on all of our pre-made layouts and we are sure it works fine. So the problem must be definitely somewhere on the line between plugin configuration and server.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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