Demo content - 'Error: slider_export.txt does not exist!' when import demo slider data

johndurcan · October 2014

Hi all

Just fired up the agencydemo and got the error

Revolution Slider Error: Slider with alias agency not found.

Watched the video on importing slider data and when i went to :

slider revolution > import data > selected the file '\revolution-slider-demo\demos\agency.zip'

I got the error: 'Error: slider_export.txt does not exist!'

Any ideas?

Im on worpress 4.0 and I just downloaded Betheme yesterday and its not asking me to update that.

Thanks!

J

Albert · October 2014

Hi,

have you read the following topic http://forum.muffingroup.com/betheme/discussion/15/how-to-import-revolution-slider-into-be-theme ? We mean if you read whole topic? Because everything has been described there. At this moment revolution slider does not work on .txt files but on .zip. If alias can`t be found, the probably imported slider have different alias then selected. While you create/edit page, in "Page options" section you have option to select slider.

johndurcan · October 2014

Yes I have read that article and I did read the whole topic

People have encountered the same issue and there's no fix mentioned.

I followed the video and attempted to import the slider "zip" file only to get the message:

importing slider setings and data...

Error: slider_export.txt does not exist!

Go Back

I also read http://forum.muffingroup.com/betheme/discussion/178/slider1-txt-file-and-uploads-folder-missing#latest where other people have the exact same issue.

In both cases you suggested an out of date version of revolution slider.

I have updated it to the version bundled with the theme and it still not working.

Version 4.6 SkyWood (25th August 2014)

Can you please suggest a solution

Thank you

Albert · October 2014

Revolution slider have 2 different import types. Before version 4.x it was txt file, so you will need to unpack the downloaded package and import the txt file. In case you use the new import formats, (since version 4.x) you can simply import the full zip without unpacking it. So if you are not able to handle it, then please send us access to your wp dashboard and we`ll check what slider version you use. Also let us know which slider you want to import and we`ll check what is the problem in your case.

wsorrentino · March 2015

I have wordpress 4.1.1 and revolution slider 4.6.5 and when I import the zip file for a demo slider (itservice.zip) I get the "Error: slider_export.txt does not exist!" error.

How do I fix this problem ??

Albert · March 2015

@wsorrentino In this case try old method instead:

    1. Unzip slider data file
    2. Import slider data using slider-export.txt file
    3. In case upload dynamic-captions.css and static-captions.css into the wp-content/plugins/revslider/rs-plugin/css/ folder.

vickysdhir · June 2015

Guys, I'm also facing the same issue, I'm trying to import "story" slider but it keeping saying "Error: slider_export.txt does not exist!"

even slider_export.txt is right there in zip folder. using latest version 4.6.93 for slider.

if you'll ask me to send you login details then let me know where I have to send it...don't know if this is public or private post.

Thanks

Albert · June 2015

@vickysdhir Did you tried to unzip file as we explained above and tried the second option? If you tried and does not work, then please send us private message with details.

rthurston1 · July 2015

Neither option worked for me. I'm running the latest Rev Slider version. I've tried full zip and just the text file etc.. still get the "Error: slider_export.txt does not exist!"

rthurston1 · July 2015

Hello? I REALLY need help with this slider. Please read above. Looks like this is an ongoing issue that should be resolved by now. Can you please help?

Albert · July 2015

@rthurston1 Please send us private message then and we'll export new slider for you.

P.S. We appreciate if you can be more patient next time and please do not inform us about messages in comments section because this won't speed up reply. We reply on all questions withing 24 hours but we are not a robots and we do not work for a whole day.

Thanks!

lulugoh · July 2015

Hi~rthurston1,

I'm having this problem too,

had you finally solved this error?

Nothings working for me in the other troubleshooting post...

I really need the pageshop.zip slider....

thanks~!
PS: my wordpress 4.2.3, revolution slider 4.6.93

lulugoh · July 2015

[Resolved] Revolution slider Error: slider_export.txt does not exist!

Version Wordpress 4.2.3, Bethel 8.9, Revolution slider 4.6.93.

1. Unzipped problem slider into a folder.

2. Under Revolution Slider, press [Import Slider], DO NOT upload whole zip file.

Upload only single file "slider-export.txt" into it.

3. We need to import sample slider images into CORRECT FOLDER, which you can see it in the slider [setting/Edit Slides/slide list/edit slide/roll down to the slide, right click the image missing icon/inspect element/<img src="http://XXX.com/wp-content/uploads/2014/08/shop_page_slider_price1.png" >.

or

Check the unzipped folder, where the images folder is: /images/uploads/201x/xx

4. Login to you FTP, created a folder under same path, copy all sample slide images into it.

5. Preview slide, now you can see the Sample Slide!

6. Finished.

_______________________________________________

I figured out actually the import by [slider_export.txt] slider got no images uploaded,

so it's blank, but all animation setting actually is there but we cannot see.

And the images missing in slider are put under a specific folder, which the images link had been set. So we CANNOT use WP Media to upload the images, won't work, slider cannot retrieve the images.

So Inspect the element found out that actually the empty image icon link path is under: <img src="http://XXXXXX.com/wp-content/uploads/2014/08/shop_page_slider_price1.png">,

just created a folder under [wp-content/uploads/201X/xx/] ,

than you can see the sample slider.

johnr · September 2015

For me the issue was that the default slider didn't work.

Here is the fix, hope that helps others:

1. Unzip homepage.zip

2. Remove the macosx crap (I use Mac too so I can say that) so that you only have a folder names homepage.

3. Zip that homepage folder and upload it with Revolution slider, it works.

Greg

gwong_bbb · September 2015

johnr - Wow! I've been grappling with this for weeks! But what is the extra files you're mentioning? When I unzip, I see:

mbp:default gwong$ ls -R homepage

custom_animations.txt dynamic-captions.css images slider_export.txt static-captions.css

homepage/images/uploads:

2014 revslider

homepage/images/uploads/2014:

05

homepage/images/uploads/2014/05:

slide-home-2-1.png slide-home-2-2.png slide-home-2-3.png slide-home-2-4.png slide-home-2-5.png slide-home-2-bg.jpg

homepage/images/uploads/revslider:

homepage

homepage/images/uploads/revslider/homepage:

slide-home-1.png slide-home-2.png slide-home-3.png slide-home-4.png slide-home-5.png slide-home-6.png slide-home-bg.jpg

gwong_bbb · September 2015

Hi

A followup to my question above.. it's definitely the homepage.zip file (and not server limits - I upped my max_execution_time by a factor of 10x and it still died.. but several other *.zip demo files worked. I believe johnr that it's the corrupt .zip file, but I cannot find the exact issue.

So, I can 99% recreate the demo page.. which is close enough for me. Thanks.

Albert · September 2015

@gwong_bbb If you are sure that this file is corrupted, then you can always send us private message and we can export this slider for you again.

Getagripamerica · September 2015

You will just need to extract the zip files, take out the MAC stuff and re-zip them, making sure that the files come from the root directory and NOT in a sub-directory (Homepage.zip\homepage). Do the same for the shopping slider, and it works. If you do not have a zip program, grab 7-zip.org's free version. However, even with the above done, there are still problems getting it to work in the theme. I got it to work a few weeks ago...LOL.

leasamp · October 2015

Hi i've same problem when i insert demo revolution slider "investment" i have the following message : Revolution Slider Error: The param navigaion_type not found in slider params.
could you please help me ?
I try to follow you observation :
"1. Unzip slider data file
2. Import slider data using slider-export.txt file
3. In case upload dynamic-captions.css and static-captions.css into the wp-content/plugins/revslider/rs-plugin/css/ folder."
But i haven t the file "folder" in this segment could you help me please because i'd like the animated effect with the mouse on this revolution slider
thanks

Albert · October 2015

@leasamp What slider version you use?

leasamp · October 2015

Re slider version Version 4.6.5

Albert · October 2015

@leasamp So everything is clear now. You must update slider to latest version 5.0.9 version which is included into theme. All details about rev slider update you can read on http://forum.muffingroup.com/betheme/discussion/5/how-to-update-revolution-slider

leasamp · October 2015

thanks a lot for your help

Albert · October 2015

You're welcome!

antonmakasin · October 2015

Hello i have same problem.
I install demo data "library". I
have the following message:
Revolution Slider Error: Slider with alias library not found.

I tried import slider "library" (\betheme-premium-wordpress-theme\slider-revolution-demo\demos) and have the following message:
Error: slider_export.txt does not exist!

I tried import:
1. library.zip
2. unpack library.zip and import slider_export.txt

Nothing worked.

I have RevSlider 5.1.

Could you please help me?
Thanks

Albert · October 2015

@antonmakasin Did you tried to import other sliders? If not, please try and let us know if other slides works fine.

antonmakasin · October 2015

I tried other sliders. No one is not imported.

Albert · October 2015

So if none of the sliders does not work, you should contact with server admin because the problem is somewhere deeper. You must have limits like ZipArchive extension may be not enabled or other.

antonmakasin · October 2015

ZipArchive is installed. There are no restrictions.

I watched function importSliderFromPost (/plugins/revslider/includes/slider.class.php) and changed some code:

$unzipfile = unzip_file( $filepath, $d_path);
if ( $unzipfile ) {

to:

//$unzipfile = unzip_file( $filepath, $d_path); - delete
if ( 1 ) {

So I`m turned off ziping. And put slider files to the path: /uploads/rstemp/

START IMPORT AND GET MESSAGE:

Error: slider_export.txt does not exist!

I test function:
$wp_filesystem->get_contents( $d_path.'slider_export.txt' )
And get NULL. But file is at a place.

I change this function to: file( $d_path.'slider_export.txt' )
And get content of 'slider_export.txt'.

So I think there are problems in WP functions.

antonmakasin · October 2015

Is there any an alternative method of import a slider?

Albert · October 2015

Sorry but we can't agree with you unfortunately. Thousand of users are importing sliders every day without problems. However, if you don't agree with us, you can send this request to plugin's author but they will tell you exactly the same as we do. And there is no alternative method of importing sliders.

Demo content - 'Error: slider_export.txt does not exist!' when import demo slider data

Comments

Version 4.6 SkyWood (25th August 2014)