Slider just dissapears on betheme architect2 and bebaker

hello, I love betheme and have been using you now for 2 years (including the previous company) and think you are brilliant, and im learning every day with new themes etc.

over the last 2 days i have downloaded 2 themes to create a final theme i like, they are both hosted on the same 'multisite'

all good, download the theme, start changing content etc - the first thing i always change is the sliders, they both worked fine for maybe 1 hour and then without changing anything on revolution slider, in fact nothing drastic was changed, the slider dissapeared, on both websites, on two different occasions, how can i restore the sliders please?

Many thanks

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