Blank white page of death when saving theme options
I have had success installing the theme, applying it, and importing demo content.
The theme works on my website when I have imported some demo content / settings.
However as soon as I go to the "BeTheme Options" tab, and hit "save changes" (even without making any changes) the whole website goes blank.
Obviously I need to be able to make some changes in that tab to get the theme how i want it.
I've done what I could with troubleshooting the issue. Here's some things I've tried:
- Re-importing demo content: This does get the white blank screen to go away throughout the site, but the issue returns as soon as I save changes in the BeTheme Options tab
- Re-installing wordpress: This also provided a temporary fix, however again, after making a save changes, the blank screen returned throughout the site.
- Re-naming the theme via FTP: gets rid of the blank screen, but not really a solution.
- I'm currently in the process of downgrading to Wordpress 4.5.2 to see if that version might not have the issue, i'll keep things updated with how that goes.
The theme works on my website when I have imported some demo content / settings.
However as soon as I go to the "BeTheme Options" tab, and hit "save changes" (even without making any changes) the whole website goes blank.
Obviously I need to be able to make some changes in that tab to get the theme how i want it.
I've done what I could with troubleshooting the issue. Here's some things I've tried:
- Re-importing demo content: This does get the white blank screen to go away throughout the site, but the issue returns as soon as I save changes in the BeTheme Options tab
- Re-installing wordpress: This also provided a temporary fix, however again, after making a save changes, the blank screen returned throughout the site.
- Re-naming the theme via FTP: gets rid of the blank screen, but not really a solution.
- I'm currently in the process of downgrading to Wordpress 4.5.2 to see if that version might not have the issue, i'll keep things updated with how that goes.
Comments
if Muffin Options are empty after installation or does not save as should, it means your server is limited. In this case we recommend to deactivate all plugins first and after that click “Save changes” button under empty Muffin Options panel. But if this won’t help, then please check topics below where we explained what may be limited on server side:
http://forum.muffingroup.com/betheme/discussion/464/betheme-options-page-stops-working-muffin-options-saving
http://forum.muffingroup.com/betheme/discussion/1908/backend-not-funtioning-after-last-update-muffin-options-is-not-loading
P.S. All limits you can check under Appearance > System Status section.
Thanks!