Popup Background is not displaying

Softbranch-Web-Services · July 2016

Hello,

I am using the updated theme, but this time the POPUP is not working fine for me.

Plz check

When you click on any country name then the POPUP background is not showing.

https://esta-help.org/applyforunitedstate/

Thanks
Waiting for reply.

Albert · July 2016

Hi,

Please open your website in Firefox html mode (CTRL+U) and check how many html errors you got. Please fix them first and everything would be fine.

Thanks!

Softbranch-Web-Services · July 2016

Hello,

Thanks for the reply,

I have just export the code from one of my website and paste it on this page,

The popup is working fine on that website.

I am confused about the HTML error and how to find it on the source code.

Note: I have not uploaded few images only on the page.

Thanks

Albert · July 2016

Please understand that HTML bugs are not related with theme at all. Those bugs might be related with your extra plugins or just with what you did. If you will import any of our demos, you see that they are out of any bugs. And because we didn't built your site, we have no idea where mistake/s were made exactly. So we recommend to you to contact with your web developer who made it and is responsible for your site.

Softbranch-Web-Services · July 2016

Thanks for the reply,

Now I came to know why the the customer avatar is like this.

Thanks

Softbranch-Web-Services · July 2016

Hello,

The popup is working on the single WP installation, but in the Multisite its not working on the SITEID2

On the Site ID 1 its working fine but on the Site ID2 its not working.

I have simpally import the DEMO content not add anything.

https://esta-help.org/applyforunitedstate/

Albert · July 2016

As we can see, you forgot to set prettyphoto class for this item and that's why it does not work as you expect.

Softbranch-Web-Services · July 2016

Thanks for the reply,

How to set prettyphoto class?

Albert · July 2016

Just open item settings and there would be place to type class name.

Softbranch-Web-Services · July 2016

Its Done Thanks

Albert · July 2016

You're welcome!

Popup Background is not displaying

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