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Images not loading

shomixshomix
in WooCommerce
Hey there,
I have updated My theme and also my Woocommerce to the latest version but ever since the images are not loading or not showing any respond to clicks on single product pages 

Comments

  • BryanBryan
    Hi,
    Please remove cache and then disable all plugins. Then check if it helped
    thanks
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  • shomixshomix
    Hey there,
    I disable all the plugins one by one and learned that WPBakery Visual Composer is the one making the problem. ( I have V5.1.1 installed )
    What I can do ?
  • BryanBryan
    Remove the plugin and install it again. Also please go to your FTP server, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit [Links visible only for registered users]

    Thanks!
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  • shomixshomix
    [Links visible only for registered users]

    Plugin is active and problem is there.
  • BryanBryan
    Your PHP version is old, please update it.

    It would be also a good idea to increase max_input_vars and memory_limit on your server. You may need to conatct them directly for these changes.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • shomixshomix
    Updated Php version to 5.6 and also increased max_input_vars and memory_limit
    Even I fully deleted the plugin and installed the last version again BUT the problem is still there.
    also while installing the plugin and after updating the php I get the following error

    Warning: posix_getgrgid() has been disabled for security reasons in /home/****/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 240

  • BryanBryan
    Maybe the theme files are broken, consider installing a fresh copy of wordpress?
    This is a weird error you are getting.
    Disabled for security could mean also that the hosting is blocking the files.
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • shomixshomix
    Updated my WP to lastes version,
    Deleted tho whole theme folder and installed 17.8 and again deleted and installed WPBakery Visual Composer but when I active the plugin, Problem is still there !!!
  • BryanBryan
    please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at [Links visible only for registered users] and we will check what might be the reason. Please don’t forget to explain your issue in the messeage very clearly.

    Thanks :)
    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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