Images not loading

shomix · April 2017

Hey there,

I have updated My theme and also my Woocommerce to the latest version but ever since the images are not loading or not showing any respond to clicks on single product pages

https://www.irandeliver.com/shop/7-fire-tablet

Bryan · April 2017

Hi,

Please remove cache and then disable all plugins. Then check if it helped

thanks

shomix · April 2017

Hey there,

I disable all the plugins one by one and learned that WPBakery Visual Composer is the one making the problem. ( I have V5.1.1 installed )

What I can do ?

Bryan · April 2017

Remove the plugin and install it again. Also please go to your FTP server, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that link. For more details about file creation, please visit https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks!

shomix · April 2017

http://www.irandeliver.com/phpinfo.php

Plugin is active and problem is there.

Bryan · April 2017

Your PHP version is old, please update it.

It would be also a good idea to increase max_input_vars and memory_limit on your server. You may need to conatct them directly for these changes.

shomix · April 2017

Updated Php version to 5.6 and also increased max_input_vars and memory_limit

Even I fully deleted the plugin and installed the last version again BUT the problem is still there.

also while installing the plugin and after updating the php I get the following error

Warning: posix_getgrgid() has been disabled for security reasons in /home/****/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 240

Bryan · April 2017

Maybe the theme files are broken, consider installing a fresh copy of wordpress?

This is a weird error you are getting.

Disabled for security could mean also that the hosting is blocking the files.

shomix · April 2017

Updated my WP to lastes version,

Deleted tho whole theme folder and installed 17.8 and again deleted and installed WPBakery Visual Composer but when I active the plugin, Problem is still there !!!

Bryan · April 2017

please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to explain your issue in the messeage very clearly.

Thanks

Images not loading

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