Albert
Albert
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- Albert
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Comments
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http://pasteboard.co/VC1DvY5E.png - this is the proof that we sent you a message. You should check your inbox/spambox more carefully.
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What is exactly happening? Your server does not support wp_remote_get() function which is default WP's function? If that's what you mean, it means your server is simply not Wordpress ready. Please notice that we do not use any special except the fun…
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Hi, please send us link to page where you would like to increase sticky header logo size and we will see if it's possible.
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Hi, please send us link to file with phpinfo() function inside so we can check your server settings and we will see if you really increased max_input_vars variable.
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@pfmedia So if the same thing happened to you, then maybe you can provide us more details privately like dashboard and FTP access. We are 100000% sure (we've been testing it hundreds of times the same as thousands of other customers) that it has not…
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Hey, yes, plugin is included into package of course but all details about it's update, you can find on http://forum.muffingroup.com/betheme/discussion/15314/how-to-update-visual-composer-visual-composer-plugin-update Thanks!
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Hi, this requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact with your web developer. Or if you don’t have any, feel free to contact with our co…
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Hi, yes, you can use both of course but please notice that Visual Composer is quite heavy plugin and may delay your site speed. All details about Visual Composer you can find on https://wpbakery.atlassian.net/wiki/display/VC/Visual+Composer+Pagebui…
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Hi, we have no idea where did you read about .xml files but we do not use them since very long time. You supposed to import demos from BeTheme Demo Data section with included '1 click installation' feature. More details about pre-built websites imp…
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What file you installed then? What's the name of that file? Did you also checked Appearance > Install Plugins section where from plugins should be installed (the plugins would be there only if you installed full package named betheme.zip)?
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As you can see on http://pasteboard.co/DG3ikwXY.png it's Scroll Bar With Back To Top plugin that uses Fontello.
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So we have no idea what's the reason then because we have this error in console and also if you will open your site in HTML mode (CTRL+U) you will see that the content is just cut. It means, your server is unable to load whole site because of the li…
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Hi David, we are sorry but it's not possible. Thanks!
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Hi, Looks like your server does not support wp_remote_get() function which is a default WP function btw. wp_remote_get() uses loopbacks and this could be the reason why you are unable to import complete pre-made layout. So or you will contact with …
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Hi, Wordpress creates such pages itself and we have no impact on it unfortunately. Thanks!
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1. To move mega menu up, please use:#Top_bar:not(.is-sticky) .menu li ul { top: 60% !important; } 2. No, it is not possible to have more than one title in column. 3. No, it is not possible to import just shop part. Only complete pre-built websites…
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Hi, we are sorry but it is not possible to make this button with popup window. It's just a plain button where you can set link only. Thanks!
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@celiostat If you get "Error: Could not create directory", you need to contact with your admin/hosting provider because this is a permission issue where the www user is not allowed to create files/folders on the server which is needed. Mor…
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No, it is not because we use PrettyPhoto and we do not use any lightbox but as you can see, your rel tags refers to lightbox, right? It means that it couldn't be theme.
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You are welcome! :)
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@neil74white Ok, all is clear now. So the icons does not work because of you extra FONTELLO plugin. Please remove it and everything would be fine.
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@julianeumer Yes, you can. It's located under Theme options > Addons & Plugins > Addons section.
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@felipegm We are sorry but previously we misunderstood your question. Social defines pre-defined styles for hardcoded social icons like google, twitter, vimeo, youtube, flickr, linkedin, pinterest, dribbble. More details about it you can find on htt…
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So to decrease logo size on smaller devices, you need to use the following css:@media only screen and (max-width: 959px) { #Top_bar #logo img { max-width: 150px !important; } }
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1. You turned on Minimalist header without space so you have height equal 0 and this is the reason why everything goes behind it. 2. You put full width slider in the content and you put sidebar as well. You need to put the slider regular in header …
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Sorry but this is not true because we still see cache. http://pasteboard.co/D7RfoLqu.png - do you see that when we disable opacity which is located under cache then everything is fine? The case is very simply - cache must be cleared first and then c…
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Please explain on screenshot how exactly you want to do this.
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Hi, while site migration, we always use 2 plugins and did never had any problems with content or settings migration. Those plugins are: WP Migrate DB and Mfn CB Migration Tool. Thanks!
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But this is not true as you still get it. Just look at http://pasteboard.co/3T9PwFyr.png
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It works the same on both sites and it behaves normally.