Albert
Albert
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- Albert
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Just checked your FTP and found this interesting thing, the code in footer.php responsible for Side Slide have been commented and this is why mobile menu doesn't work. https://forum.muffingroup.com/betheme/uploads/219/X7YI34EOCC2L.png
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Thanks!
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6.7.28 have not been tested yet and due to that fact it's not available yet in the package of bundled plugins. As soon as we will test it, it will be updated.
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Looks like a script is blocking somehow scroll on mobile, this is the first time i see something like that. Therefore, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themef…
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@mudrainteractions Things doesn't disappear without the reason. Our support team will respond to you with further details soon. I guarantee that site didn't stopped working because of using "force regenerate" but it's due to server itself.
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For the custom css @Phil gave you above, you need to add the following custom css as well: /* Tablet */ @media only screen and (min-width:768px) and (max-width:959px){ body.layout-boxed .vc_row[data-vc-stretch-content="true"] { margin-…
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Hi, site might be slow due to hundreds of reasons like: 3rd party plugins, custom scripts, server configuration, isp speed connection and many other so it's impossible what exactly have to be done to improve page speed. You can open site in tools li…
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Hi, we always use https://wordpress.org/plugins/duplicator/ as it's the best plugin in our opinion. Never had any single issue.
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Hi, it's very simple and have absolutely nothing to with the theme or builder. If you look on the screenshot below, you will see that you've opened "b" tag but didn't closed it. Any such wrong usage of html tags may lead to issues. https:/…
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You're welcome!
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Hi, you are looking more for a 3rd party plugin and not functionality built-in into theme. Such filtration can be achieved with 3rd party plugins.
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Hi, whenever someone is editing post, page, template or any custom post type, you're being informed about that fact. I attach screenshots below so you can see for yourself that there is proper information the list but also when you're trying to edit…
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Hi, buttons colors can be customized under Theme Options > Global > Buttons: https://forum.muffingroup.com/betheme/uploads/202/32M1LD2DAQFB.png
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As we explained in private message, you didn't set padding and that's why there was no spacing between items. https://forum.muffingroup.com/betheme/uploads/901/QAVB7M44OQHC.png
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In such case, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, so we can take a closer look as you probably customized something. No…
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Hi, Single Page Import works with Bebuilder only. Elementor demos can be imported as complete demos only.
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Sorry but for "Related products" only there is no such possibility. We may consider it in future updates of course.
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You're welcome.
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Hi, the issue you've faced with have absolutely nothing to with the theme. If you look on the screenshot below, you will see that this underline style is being added by your 3rd party plugin: https://forum.muffingroup.com/betheme/uploads/726/4CQZLTR…
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No problem, happy to help :)
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Hi, yes, you can remove Slider Revolution of course. Since version 20, all plugins can be easily updated from BeTheme > Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code. For …
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You're welcome.
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Hi, to customize single post page, I recommend to use Templates and build own template for posts. This way you can control every single thing displayed on post pages. Alternatively, you can disable Title for posts globally under Theme Options > B…
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You're welcome.
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Thank you for kind words, happy to hear you like the Bebuilder :)
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Hi, this is controlled by WooCommerce and there is option under WooCommerce > Settings > Products > Inventory named Hide out of stock items from the catalog https://forum.muffingroup.com/betheme/uploads/120/OL1K6F7HM9IS.png
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, Image Gallery doesn't have sorting option at this moment. We will consider such option in future updates of course.