Albert
Albert
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- Username
- Albert
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Comments
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Hi, I'm sorry, but we do not offer technical support for external plugins. Don't hesitate to contact the plugin's author, as they are responsible for its technical support. Of course, if the plugin author reports any conflict with our theme due to a…
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Please check Slider Revolution online tutorial: https://www.sliderrevolution.com/faq/how-to-change-the-timing-of-slides/
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Hi, Please ensure that both fields are filled out for the product you've assigned the template. In the template preview, these details might be invisible, as in this case, the data of the first product is used, which might not have them. Please assi…
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Hi, Both sections use the same grid width. However, for the blue one, the background color is set for the section, and in the green and orange, it is set for wraps. https://pasteboard.co/lU24EN5oiWdv.png Sections always have full width, while wr…
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Hi, In case of any license issues, please contact us privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check the reason. Please send your license code and temporary wp-admin login …
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Hi, Please share a link to your site so that we can check this. You can do it privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check the reason. Notice! Please attach a link to t…
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Hi, please send us the WordPress dashboard access privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check the reason.
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This is normal behavior because the browser loads the HTML with content and then the CSS, responsible for appearance. This cannot be eliminated but can be limited in 3 ways: 1. Go to the Performance tab in Theme Options and click 'Apply recommended…
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You do not use a recent theme version. In older versions, the tab was called Shop Archive. Click the 'add new' button and create your template.
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Hi, Please check the Header instead of the Subheader tab, and there will be an option to set the Height
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I will reply your email
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Filtering can be placed as a sidebar widget only. Please add the selected device to Plugin | WooCommerce. To create a custom shop page with filtering, please go to Templates > WooCommerce > Shop and create a Shop page template. You can use the…
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You're welcome
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You're welcome
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Sorry, my mistake. I'm glad you found it.
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Yes, we will
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Thanks, we will reply your email
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Hi, Please describe your problem more clearly. Do you use WordPress updates to update Betheme or manually upload the theme zip package?
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We checked your site. You use the default WordPress blocks editor. WordPress does not allow links in caption fields; it converts them to special characters. This is not theme related issue. We recommend using BeBuilder to create your content. In Be…
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The value is below the limit but still quite high and shouldn't have an impact. Please try opening Theme Options from the BeBuilder level and save them again. In this case, it would be best if you could place a copy of your site on the server using …
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Please add } after the highlighted code or remove it completely
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Thank you for the suggestion, we will check the possibility of using it in our code and add it in the next update.
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We replied your email
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Thank you for reporting the issue, we will fix it in the upcoming update. Unfortunately, there is no option to exclude a page from the search results.
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Below are direct download links. You can use CTRL/CMD + S to save it after opening. https://themes.muffingroup.com/be/cosmetics3/wp-content/uploads/2022/10/cosmetics3-video1.mp4 https://themes.muffingroup.com/be/cosmetics3/wp-content/uploads/2022/1…
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Many things can cause that problem: 1. Memory shortage on the web server 2. Wrong zip file uploaded. Please make sure you upload betheme.zip file If something else is needed, please send us the WordPress dashboard and FTP access privately through t…
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Hi, This pre-built website uses the Slider Revolution plugin. To edit slides, please go to your admin panel and find Slider Revolution in the left admin menu at the bottom.
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Hi, To change this button color please go to Theme Options > General > Buttons and go to Action tab
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We're glad we could help
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Hi, You can adjust that spacing in the Style tab on the Photo Box element. Open Style > Image and set the desired Margin bottom value.