Albert
Albert
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- Albert
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Comments
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Hi Kevin, any link to page you refer to? Would be also great if you could send us a video showing of what you mean so we can avoid confuse as we didn't noticed anything like this.
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Hi, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to thi…
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Asking for additional features, can't not be called "issues". You are simply asking for additional option to trigger popup on social link link. There is no such option at this moment. If you want to trigger popup on click, you should build…
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If you use custom header, please watch the following short https://youtube.com/shorts/fQt_Dh1eMXY where I explained everything. There is no longer Header Builder plugin. It was obsolete and now it's built in directly into theme. Watch the following …
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Hi, please switch to any default WP theme and check if same thing happens. If not, I recommend to disable all 3rd party plugins to check which one might be the culprit.
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Thanks!
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Hi, please provide link to page that you're talking about.
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Did you tried to disable all 3rd party plugins you have?
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Hi, you probably registered it in the past, that's it. And if site doesn't exist anymore, you supposed to use the tool you mentioned above.
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Google fonts are built-in into theme so you can't add them yourself. Only we can do this with theme update. The only thing you can do yourself is upload custom font as mentioned above.
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Hi, we did not changed anything in this matter. Just checked this and it works seamless. We are able to save vars. This means that problem has to be somewhere on your side, maybe 3rd party plugins. We attach screenshots as proof. https://forum.muffi…
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Hi, Because you faced with such a weird issue, which we believe has nothing to with the Betheme itself, we recommend to do the following: 1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest version t…
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Hi, do you use Wordfence? If yes, please check the following article in FAQ https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/ where everything have been explained. Wordfence is a garbage that can only block any action he d…
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You said "I reached out to the technical support team about this problem in the past, but no one helped me." so I am asking, whom did you reached so i can check who didn't helped you exactly. It sounds like you already contacted our suppor…
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Ok, got it. Unfortunately, there is no such feature available. We recommend to display other menu (maybe mobile menu or sidebar menu) on smaller screens instead.
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Please send private message with details as i requested above.
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You're welcome! :)
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This requires JS, can't be done with just custom css.
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As it's built-in header style from theme options, for mobile, you can change logo in Theme Options -> Responsive -> General section.
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You're welcome! ;)
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Hi, cart icon is available only when WooCommerce is installed. Seems like you didn't installed and that's why it doesn't show up.
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Hi, Portfolio title is H3 heading, did you tried to change heading color then?
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In such case, please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, so we can have a closer look on it. Notice! Please attach a link to this foru…
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Hi, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, so we can have a closer look on it. Notice! Please attach a link to this forum discussi…
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We don't have such element built-in into theme. I am afraid this requires custom coding. You can put that custom HTML code into TOP field under Theme Options -> Global -> Hooks section. What you basically have to do is write custom code with t…
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Hi, you can add it easily as CUSTOM font.
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Hi, please send link to page where from you would like to get rid off this image.
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If you already sent message, be sure you will get a response very soon. If you don't have anything in inbox, check spam/junk boxes.
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Hi, as you can see, none of these link to Betheme. I would suggest to start from disabling 3rd party plugins.
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Hi, please watch the following tutorial https://youtu.be/oTga3hjASbM where I have explained how to use custom swatches.