Albert
Albert
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- Username
- Albert
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Comments
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Hi, please send us link to page where you got this item. Thanks!
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@PwrSrg Please make sure that you have latest version installed. If you got, please remove theme files and upload latest version but this time via FTP only because looks like your files are incomplete. We did checked this import already and all page…
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Ok, we checked and see what you mean. Did you saw that your logo is over 3000px size? It's unacceptable. You can not use such big logo images.
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Hi, we took it into account and there is really no need to duplicate requests. If you will check Updates & Changelog section, you see that we do the updates every week but you need to understand that we have over 400 features in queue already w…
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Hi, we are sorry but we do not have such option included unfortunately. Thanks!
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Hey, sure, we can. All details about Visual Composer update you can find on http://forum.muffingroup.com/betheme/discussion/1155/wp-bakery-visual-composer-with-be-theme-how-to-update-visual-composer-plugin What you basically need to do is: 1st ste…
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Hi, Looks like your server does not support wp_remote_get() function which is a default WP function btw. wp_remote_get() uses loopbacks and this could be the reason why you are unable to import complete pre-made layout. So or you will contact with …
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You can send screenshot with any online tool like http://pasteboard.co/
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Great, glad to see you found it. Just as we thought, this wasn't related with theme.
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Hi, we checked your site and images display on mobile devices. We did checked it on several different devices.
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This can not be changed with css. This requires files customization and that's why is not possible.
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Yes, we have an idea of course. Everything has been explained on http://forum.muffingroup.com/betheme/discussion/15/how-to-import-revolution-slider-into-be-theme
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We are sorry but we do not have any option to do this on larger screens. 1240px is the maximum value because of many reasons. This was tested by us many times and those values are the best for use.
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Hi, Looks like it's WP admin bar but it's not related with theme at all. If you switch to default WP theme you will have the same bar. We suggest to check in WP's user settings because this might be the place where this bar can be disabled. Thanks!
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Hi, what you ask for requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact with your web developer. Thanks for understanding!
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Yes, we know. It's WooCommerce. You can see it on our demo http://themes.muffingroup.com/betheme/shop Thousands of users also use this plugin on their side so please do not tell us that WooCommerce does not work because it's NOT TRUE. We suggest to …
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Hi, please send us link to page where you got those items and we will see if it's possible. Thanks!
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@rivkyM What's the link to your site? As we remember, previous user modified out css and that's why it looks different.
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Without link to your site, there is nothing what we can do because we must have a look into code first. So please let us know when site will be online so we can have a look on it. You can send us private message of course http://forum.muffingroup.co…
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As we see, you put policy in footer action section what means it would be above the copyright. If you want to put it in the same line as copyright, you need to set new copyright with the link under Theme options > Footer section where Copyright f…
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Let us know when your site will be online then because we need to have a look on it first before we will be able to answer on your questions.
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Hi, please send us private message with dashboard access then.
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We are using latest WooCommerce version without any issues already.
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@dantef Maybe you have SUHOSIN extension installed then?
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Hi, as we can see, you did not set anything in those sections and that's why they do not appear.
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What button you added? Do you mean individual color for that button only? Would be great if you can provide link to that page so we can have a look on it because with link, there is nothing what we can do to help you.
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Hey, we are sorry but we did never tested this plugin so we don't know how it works exactly and where the problem might be. We also do not have any other work around to set YT video as a background. We only got an option to set self hosted videos a…
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Sorry but can't know this as this could be everything - mistakes in the content, extra plugins, customization, etc. If you don't know where to look for a problem, we suggest you to contact with your developer who is responsible for your website.
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@trixhunt77 What is not working exactly for you? Did you followed below steps? 1st step: deactivate plugin 2nd step: delete plugin 3rd step: upload the plugin (you have to download the BeTheme update, extract it, and select the betheme\plugins\js…
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What is not listed exactly? What widget you mean?