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Albert

Albert

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Albert
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  • We are sorry but nothing has changed. It is still 1000. You need to contact with your admin or hosting provider to increase that value. P.S. All details about what time and when we work, you can find on https://themeforest.net/user/muffingroup
  • Hi, please send us link to page where you got this 1px line at the edge so we can take a closer look on this part.
  • So, if you want to add a sidebar, please take a look at http://forum.muffingroup.com/betheme/discussion/10/how-to-create-sidebar-and-set-up-for-page/p1 where we explained how to use sidebars for pages. Also, you can watch instructional video for mor…
  • Hi, as far as we know, WooCommerce author has removed this option and it has nothing to with the BeTheme itself.
  • Hi, recent version of the BeTheme, does not contain any outdated files or functions. All you need to do is remove whole theme folder (betheme) from FTP and upload the newest one via FTP instead as well. Make sure during this process, that transferr…
  • Hi, not sure, if you mean one of already included options but you can find them all on http://themes.muffingroup.com/be/theme/shortcodes/content-elements/#mapbig However, except the settings listed above, we do not have any other included so far …
    in Google Maps Comment by Albert April 2017
  • Hi, we are sorry but it is not possible to make Share Box sticky unfortunately.
  • Hi, if the buttons on shop page are different and some other this related to WooCommerce plugin are weird, we suggest to remove whole theme folder from FTP and then upload the newest files instead but via FTP as well. If you did not removed the who…
  • @pananopa All links, you can change under Appearance > Menus section. More details about WP Menus, you can find on https://codex.wordpress.org/WordPress_Menu_User_Guide
  • Hi, this is how VC plugin works unfortunately. This plugin does not take any other settings into account and the only way to remove those padding is custom css:.header-creative.header-open .vc_row[data-vc-full-width] { padding-left: 0 !important; }…
  • Ok, thanks. As i can see, your menu is not wide enough (there is search on the right side and that's why menu width need to be decreased) and that's why there is not enough space to keep 6 columns of mega menu. So or you need to remove search bar to…
  • Hi, we can see that Subheader is already transparent. Looks like you found transparency option under Theme options > Header & Subheader > Subheader section. But to move it down, you need to increase current subheader padding which is 170p…
  • Hi, we are sorry but you can not use custom icons. You can use included icons only and you can  find them all on http://themes.muffingroup.com/be/theme/shortcodes/typography/#icons
  • Hi, if you have 1/3 1/3 1/3 footer layout, then Footer #1, Footer #2 and Footer #3 sidebars would be taken into account.
  • Hi, as you can see on http://pasteboard.co/R9C2TDxTY.png the sidebar appears and it seems to be fine.
  • Please go to theme folder then, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. For more details about file creation, please visit https://mediatemple.net/community/products…
  • Hey, please send us link to page where you set this option and the logo still appear on right so we can take a closer look. Thanks.
  • It is not possible unfortunately. Or you can show menu items or social icons.
  • Hi, page speed has completely nothing to do with the theme itself and you can see check this yourself by opening https://tools.pingdom.com/#!/AMcPM/http://themes.muffingroup.com/betheme/ There is many different factors that may has an impact on pa…
  • @FFF2012 Please make necessary screenshots of what you would like to do for better understanding.
  • Hi, what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact with your web developer. The policy says: Item support does not inclu…
  • Hi, we suggest to update theme files via FTP. To do this, go to your FTP, remove existing theme files, unpack betheme.zip file and upload such unpacked files via FTP.
  • Hi, we do not have any sidebar option for sections and since long time, you can use Sidebar Widget item instead. But sidebars, can be set for whole pages only and not the sections. Thanks.
  • If you can not provide a link, please switch to default WP theme and check if you get the same "Testing" string.
  • Hi, which SNS icons you mean? Are you talking about Facebook and Instagram icons in menu?
  • To move menu items as close as possible, you need to decrease logo width and instead instead split menus. To do this, please use the following css:.header-split #Header .top_bar_left .logo { left: 43%; width: 14%; } .header-split #Header .top_bar_le…
  • Hi, to get back, you need to contact with your admin and ask for the backup from the time before you importer new pre-built website. Thanks.
  • Because we have no idea what you did, we don't know what might be the reason of such weird behave. For complete site migration, we always use Duplicator plugin and we never had any issues. So, if you can not send us any further details privately as …
  • @tjsajja The content of a new demo is being added into WordPress and it is not true that it removes current content. However, demo settings, overwrite existing and this is regular behave of course. If you want to see how things were done on other d…
  • Hi Sam, if you mean Slider Revolution slides, they change every few seconds of course.