
Albert
Albert
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- Albert
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Comments
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Hey, please send us link to page where logo does not work on mobile devices so we can check. Thanks!
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@bluefunk1968 Sorry but are you saying that you have "connection database error" on homepage only but the other pages are fine? If that's what you say, could you send us link to page where you got this error and also link to page that work…
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Hi, please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to let us know what for the acce…
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This message says that you have betheme folder on your FTP already and if you want to install the new version instead, or you need to remove this folder completely from FTP and upload betheme.zip package via WP dashboard or just unpack theme files a…
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Hi, this is how this option, supposed to works exactly. This possibility was added on customers requests as they didn't want to display categories, that does not have any posts assigned. Thanks!
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This is "contact detail" and you can remove it under Theme options > Menu & Action Bar > Action Bar section.
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Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on it then. Please don’t forget to let us know what for the access is.
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@tiologo Your shortcode seems to be fine, so please send us link to page where you used this shortcode and the icon does not show because it's quite interesting.
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Hi, please go to theme folder, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related with those limits but to be sure which one is the reason, we …
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Hey, may we know, where did you found this link? We thought that we have changed all old links to a new one but looks like we didn't so would be great if you can point us to place where you still got this old link. The new presentation page where …
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Ok, thanks. If you look at http://pasteboard.co/CiVxkQwRS.png you see that your code is cut. It means, that your hosting cut it because of the limits probably. This could be or not enough memory or max_input_vars. In both cases, you need to contact …
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My college meant that you can not use featured images as header backgrounds on single posts. This possibility is available for regular pages and to set up header background for such pages, you need to use Featured Image option which is on the right …
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@juniorstival Yes, you can of course but you need to put widgets into Plugin | WooCommerce sidebar under Appearance > Widgets section.
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Sorry John, but we have no idea what option this might be. There is too many factors that may have an impact on this one.
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Hey, 2 days ago, we uploaded new version of BeTheme (17) and we added the most intuitive pre-built websites installation process ever. Please go to Appearance > BeTheme pre-built websites and you will see yourself, how easy it is now. We are wor…
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@danirbf Please send us WordPress dashboard and FTP access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason because this is the first time, we see su…
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Please update your Chrome version because the one you use, is very old. Recent version of Chrome is 56.
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Sorry but we do not understand the question. Could you be a little bit more detailed?
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Ok, thanks for suggestion. We will consider your request while future updates then.
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Hey, to start slider just under the Top Bar, you need to switch to Classic header style and also disable transparency for header under Theme options > Global > General section.
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Hi, 1. Not sure what you mean exactly when asking for "resolving this"? This is standard behave as Slider Revolution is an external 3rd party plugin which is not a part of theme. It's just bundled into package. And if you would like to im…
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Hi, 1. We didn't noticed anything flickering in your top bar and we checked your site on several different computers and browsers already. 2. Your menu items are the same color as background and that's why items are invisible until scroll. So if y…
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Hi John, Because you faced with such a weird issue, which we believe has nothing to with the BeTheme itself, we recommend the following steps: 1. Please go to your FTP account where theme is, remove whole theme folder and then upload the latest ve…
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Hi, for complete site migration, we suggest to use Duplicator plugin. It’s pretty easy in use, quite fast and migrate complete website with its all settings, media, content, etc. Thanks!
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Hey, did you set logo size under Theme options > Global > Logo section? If you did it and your logo is still squished in IE, please send us link to page where you faced this issue so we can have a look on it first.
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Hey, there is 2 ways to remove those sections: 1. Or you can remove those details using custom css but you need to provide link to page where from you would like to remove it first. 2. For each post, under Post Options > Layout section, you ca…
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Hi, to set excerpts individually, you need to use Excerpt field which is under Post Options of each post. However, if you don't see such field, you need to activate it in right top corner, where Screen Options is because it's default WordPress opti…
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The shortcode would be the same as you can find on http://themes.muffingroup.com/be/theme/shortcodes/content-blocks/#slider but for the style attribute, you need to set carousel value.
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Ok, so to make the menu thinner, you need to use the following css:#Top_bar .menu > li > a span:not(.description) { line-height: 30px !important; } .header-stack #Top_bar .top_bar_right { height: 45px !important; }
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Hey, to set up different header backgrounds per different pages, you need to use Featured Image option which is located on the right hand side when you edit/create pages. Thanks!