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Bryan

Bryan

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Bryan
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  • Hey,edit the home page, scroll down to page options(below the muffin builder) and set the one-page option to ON.thanks
  • Hey,button backgrounds are set by default and not changeable on hover.We can help you with custom css to change this. Send us a link to your page.thanks
  • Hi,We can help you with custom css to change this. Send us a link to your page.thanks
  • Hey,you are correct, the input_vars value is set to 5000 but only locally. The master value is still set to 1000. Please contact your hosting provider about that.http://prntscr.com/mozvpi thanks
  • Yes, please disable all of your plugins but the Header builder one. Then also disable any custom scripts and css. Finally clear your browser cache and check again.We have to rule out those things before we continue. We do not see this issue on the t…
  • Hello,what kind of plugin are you using to display those?If you are adding each item one by one, then you will have to use dividers in the muffin builder to divide each row. thanks
  • Hey,all of this is caused by HTML errors. You most likely did a misstake in the code, around this place:http://prntscr.com/mp00u4thanks
  • Yes, those are the widgets. If the issue is not fixed please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.…
  • Hello,we just resize the browser to see how it works on smaller screens. We also use browserstack if we need to test it on any mobile enviroment.thanks
  • If you want to enter any css modifications, paste them in theme options>custom css&js>css.You could add !important if the css is not applied.thanks
  • Hi,this is a minified and cached file generated by a plugin you installed. Disable all plugin that optimize your website and then look for the css you want to change,thanks
  • Hello, Activation or changing the theme will not ever modify your database and the content.thanks
  • Ok, but you have the slider created as we can see.Just edit the homepage and scroll below the Muffin Builder. There you will find a dropdown menu to set the Slider.Have your tired that?thanks
  • Hey,this is the message you are getting while updating the Slider plugin:http://prntscr.com/mozstmThis is a common issue but it is not caused by the theme. I have found a topic about this. You should ask for your hosting provider assistance with thi…
  • Hey,we are glad you made it work. No time wasted, dont worry. We are here to help. cheers
  • This is a very knows issue in Wordpress and has nothing to do with the theme itself.You can google this and you will get thousands of tutorials.Here is one:https://www.cloudways.com/blog/increase-media-file-maximum-upload-size-in-wordpress/ cheers
  • Hello,in theme options>responsive>general you have the option to disable the move up wrap option. This way it is not so high on mobile. This is happening because the wrap has a move up value set. Just edit the wrap and you will see.Now it is …
  • We just deregistered and registered it again from your wordpress betheme dashboard. This happens somethines and this helps to fix it.cheers
  • When does it happen? After he confirms and pays, then gets redirected back from paypal and sees these errors? Please try switching to the parent theme, from the child theme and try again. We cannot really check that because we would have to actucall…
  • Hey,please upload the website onto a live server and then send us the information. We cannot help you if we do not see the cause of the problem. Try disabling your plugins first.You can send a screenshot of the phpinfo but if the slider does not wor…
  • This is why the link is always on the same page.http://prntscr.com/mom93sYou have to do something like this on pages other than the homepage:http://prntscr.com/mom9nw You can set a different menu on each page in the page options:http://prntscr.com/m…
  • We wanted to upload a new BeTheme copy to the /themes folder. 1. Unzip the theme2. Go to betheme/styles.css and change the name of the theme3. Change the theme folder name When you upload this theme, it will still be betheme but under another name.…
  • Please give us admin rights to the account you have created for us. We cannot access the menu, so we cannot check. You most likely linked the page not correctly. If you are using a one-page, and then you create another page, it is normal that the li…
  • There was no issue installing bundled plugins. Ofcourse the error was showing when we were installing them, but the installation was succesful. Then we disabled your plugins and there were no errors present while installing or updating plugins.Also…
  • Thanks for the login, it works but after a couple of seconds we get a timeout and cannot do any work.It cuts the connection constantly. Please see: http://prntscr.com/mo2jxhCould you please contact your hosting and ask why is this happening?
  • Hello,sure, there are errors but they are not caused by the theme:Warning: mysqli_query(): MySQL server has gone away in /home/content/p3pnexwpnas05_data03/74/42313174/html/wp-includes/wp-db.php on line 1924 Warning: mysqli_query(): Error readi…
  • Hey,plase re-send the login and password. The ones you provides are not working.thanks
  • We fixed it. You pasted the slider shortcode into a visual editor item in the visual mode. Either use a column item or use the text mode to paste shortcodes.Also, the slider is not a background image so settings a full-screen option for the section …
  • Please send us your FTP access like Pablo requested. This is all due to hosting constraints and we have to check your hosting.thanks
  • Hey,you have changed the permalinks in theme options>blog,portfolio&shop>portfoliohttp://prntscr.com/mnomlbThe problem was with the name you entered, you cannot give names like  "portfolio"Please read the description that are nex…
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