Bryan
Bryan
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- Username
- Bryan
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Comments
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Hey,we created a test page:https://concertpianist.academy/test-page/The URL looks fine. What do you mean by adding a menu? DO you mean that when you add this page to the menu, the URL is incorrect? We cannot add this page to the menu because the use…
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Hello,please check your systes status tab, you have 1000 input vars. This value should be set to about 5000 if you want to use a big theme like BeTheme. It is more demanding on the hosting.Please contact your hosting provider and ask him to change t…
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Hey,we recieved information from you but there is an issue. We do not see either WPML or Events Callendar plugin installed. Furthermore your BeTheme is not registered. Please register and install those plugins so we can test what is wrongthanks
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Hey,we deregistered it manually from our database. Now your theme is registered. Sorry for the issuethanks
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Hey,yes you can just switch two lines in the functions/theme-head.php file.Here is a link explaining how to do it:https://paste.ofcode.org/Z5A9ZJmawLaFDyLiPaR8vthanks
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Hey,you were right, sorry about that.The issue was the subset - with the subset set the fonts did not load. It was due to the new update where all fonts are loaded as an array in one line.We have changed it for you in the theme files for now. On fri…
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Hey,maybe it was cache, but on the server side?We checked and it looks like the font is loading fine:http://prntscr.com/mmltyz for headings and for rest it is:http://prntscr.com/mmlvj4 Just like you have set in theme options:http://prntscr.com/mmlvr…
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Hey,you have sent us your wordpress dashboard access but you did not include a link to your website ;)Please send it as wellthanks
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Hey,we checked it out and we cannot find any cause in the theme. We tried to change the logo to another one, even uploaded it again, but still it shows the same old link.We think this might be cache on your hosting. Could you please check that? This…
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Hey,we have checked but the license key you sent us is not registered anywhere. Maybe you have sent the wrong key?Please send us your wordpress dashboard admin access so we can log in and test it.Notice! Please attach a link to this forum discussion…
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Hey,1. We do not controll the scroll bar color, this must be your browser, please check on another one2. Where do you want to add that line? You do not have any submenus on your page currently.3. The footer height can be changed in theme options>…
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Hey,yes they are. This is how the woocommerce plugin works. We do not change the functionality.thanks
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hey,it is possible but you will not be able to edit the pre-built websites, they are only editable with the Muffin Builder. but if you want to build a website with the plugin, then there is no problem there.We cannot recommend or support any plugin …
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This is most likely because the plugin is using its own set of icons and it is coliding with the theme ones. If the issue does not continue with the plugin disabled, we can only recommend not to use it.It is loading font-awesome and it is the issue …
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Hey, We see the logos, maybe it is just cache? If clearing cache did not help please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check …
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hey,just install the layerslider, you will find it in betheme>install plugins.Then activate it and create the slider. http://prntscr.com/mlwrjdWhat do you mean by " would like to insert on the site layerslider with links on youtube."Co…
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hey,deregistering the theme will not lead to any changes in the website behaviour, do not worry.Please deregister your key and then register it again.You can check your licenses using this tool:https://forum.muffingroup.com/betheme/discussion/36219/…
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Hey,did you install and activate the Slider Revolution plugin before you installed the pre-built website? if not, the slider did not import. Please got to betheme>install plugins and activate the RSlider plugin.Then, go to pre-built websites and …
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Hey,this is a brief instruction. You should also see some youtube videos for clarificaion. Just search for: how to create a blog page in wordpress. 1. Go to pages and create a home page and then a blog page. Just name them this way.2. Go to settings…
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Hey,it is possible to show the menu only on scroll. This would require hiding the main header with simple css and then show the sticky header.Please send us a link to your website.thanks
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Hey, You can use it for multiple sites, for developing purposes only. So if you buy a license, it is just for one domain. But there is a workaround made for developers which allows you to use the same key unlimited times on subdomains, subfolders, l…
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Hello,this might be an issue caused by the update, like you mentioned.We would like to check what is happening so we can fix it.Could you please send us WordPress dashboard and FTP access privately thru the contact form which is on the right side a…
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Maybe the user you have created for us does not have the rights to disable plugins. Could you please check that and let us know?thanks
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Hey,please remove the animation from the column. We think it may cause issues with one of the plugins.http://prntscr.com/mlwjvvthanks
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Could you send a link to your website please. This way we can inspect the element and check the color settings.thanks
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Hey,if you mean the Muffin Buider slider item then it is not possible. The number of images in a single row depens on the width of the screen. It is set using Javascript so we cannot change it with just css.thanks
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Hey,sorry but the built in megamenu does not support multiple columns. The only sollution would be to keep the menu on the desktop as it is and create another menu just for mobile devices. You can set up this menu in theme options>responsive>h…
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Hello! You are right! This is added by us when making those pre-built websites. It keeps the form organized. You do not have to use <div> elements, you can use shortcodes as well: Those shortcodes are for users who choose not to use Muffin Bu…
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Sorry but this is not correct, the wordpress creators website is: wordpress.orgYou are using wordpress.com, which is not the official website. This service is just named the same way. You download Wordpress from wordpress.org not from wordpress.com.…
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Hey, we do not have any 404 issues, we installed a standard wordpress theme and activated it without a problem, see screen: http://prntscr.com/mkgl48The plugin is still disabled, even if not using BeTheme, see screen: http://prntscr.com/mkglfd So s…