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Bryan

Bryan

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Bryan
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Moderator

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  • Hey, sorry for the late response.Try this: <h2 class="mycustomh2">Hello, nice to meet you <a href="#">Tom</a></h2> And the css .mycustomh2 a { display:inline !important; color:red !important; } .mycust…
  • But you can see on the screenshot that the theme is not blocking the plugin installation. It cannot do that. Wordpress is configured this way on your hosting. You should contact your hosting provider as we do not have the power to solve it. This is …
  • Hey, the problem appears only when you are logged out. After I disabled all of the plugins, the issue was resolved. Please check which of the plugins could be causing this. We did not disable the bundled plugins so they are not to blame.thanks
  • Hello!We got your message but the license key you provided is used on the website:https://cometbowl.com/ We deregistered the multisite from our database, you can check that it is not on the list: http://api.muffingroup.com/licenses/ You are not usin…
  • Hey,we logged in and found out that you are hosting on wordpress.com, is that correct?This message appears when you try to activate the plugin:http://prntscr.com/mjhoviYou can see that you cannot use those kinds of plugins when hosting on wordpress.…
  • Hi,the column item is not a visual editor for formating text. You should use the visual editor builder item instead, it has the text format options available.thanks
  • Hello,remember to enclose the code with <script> code here </script> tags. This is why this happens.thanks
  • Hey,the subheader does not have a height value to set. You can use the top and bottom padding to set the height. This option is available in theme options>header&subheader>subheaderthanks
  • Hey,please make sure you have set up your main blog page correctly. To do that go to settings>reading and set the blog page.thanks
  • @nuanceid Hello,no wonders :) This is a very old version. You will have to update to the newest one. Please first make a backup of your website and database.Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/doc…
  • I do not quite understand, could you please show us where you would like to set this divider? A screenshot would be great.thanks
    in Font size Comment by Bryan February 2019
  • If you are 100% sure you have deactivated them from your dashboard and your key is not used on any other domain, then please register the main domain and then continue with further registration of the subdomains. If this does not help, we will check…
  • Hey, do you mean the main menu? If yes, you have to enable one-page option in the page options. Just edit the page and scroll down to page options - below the Muffin Builder.If you are using custom links then you will have to add a "scroll"…
  • HI,yes, there are no items in the cart indeed. Please disable all plugins, leaving only the main woocommerc plugin active. Then check if it works.thanks
  • Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
  • You will have to change the size of the thumbnail images. Like Pablo said, our version has a sidebar. If you want a full width setup and no sidebar then you will have to regenerate the images using bigger resolution settings. Note that if your image…
  • Please disable all of your plugins and check again. If this does not help, please re-install the theme. To do this, go to your FTP and remove the theme folder, then install it again.thanks
  • This is unfortunatelly a plugin that is not tested with betheme can be simply not compatible.If there is a problem with the popup, we suggest going to theme options>addons&plugins>addons and disable the lightbox option. Maybe the plugin is…
  • Yes, I added a test page and inserted some content into the builder. Please show us where you cannot add more content. Or is it just that you cannot use the plugin properly?We still advise you to contact your hosting company and talk to them about t…
    in Bug Comment by Bryan February 2019
  • Hey,please go to theme options>blog,portfolio&shop>shop and disable the catalogue mode.We think this might be the issue here.thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
  • The max width is set this way because  there needs to be space for margin and padding of the content. If you make it full width without any spaces on the sides then it will be hard to read the content. it will touch the edge of the screen.thanks
  • Hey,you have disabled w3 total cache ( do not use cache plugins when you are developing a website)and even then, the source code shows the cache plugin is active: http://prntscr.com/mig4w0Please contact your hosting provider and disable server cache…
  • Hey,its is fine, thanks for all the information you have send.We can see that your hosting is very limited:http://prntscr.com/mie9drThis is most likely the cause of content not being saved.Please contact your hsoting provider and increase the red ma…
    in Bug Comment by Bryan February 2019
  • Hi,you have send us a screenshot showing us that you left the field as "default"https://prnt.sc/mdd78kThere should be "pointer" selected, like the tutorial says:https://www.themepunch.com/faq/mouse-hovers-layer-content/thanks
  • Hey,we finally found out what is the issue. It seems that the theme is to blame and we will fix this. This will take some time, for not we have inserted custom JS code. You will find it in theme options>custom JSThis will fix your issue for now, …
  • Hello,this must be one of two things. Either the hosting has cache and your css is still different in the files or the theme update did not go correctly.You can see that your code looks like this: http://prntscr.com/mhypt9And our code looks like thi…
  • Hello,I changed the parallax plugin in theme options>addons&plugins>addons and now it works fine. The section is always shown correctly.thanks
  • Hey,it could have been server-side cache because it all works fine now. We see the menu.http://prntscr.com/mhtni1If you do not see it, please make sure that your cache is cleared because this is only a cache issue.thanks
  • Hello,2a. You actually pasted two words in the same line, and one of them is a link. If you want a different hover color for the link, set the hover color for links in theme options>colors>content. If you want an example, this is how it would …
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