Bryan
Bryan
About
- Username
- Bryan
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Comments
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Hello,you just need to install it from wordpress admin>betheme>install plugins.If you want to edit the pre-built websites in visual composer then it will be not possible. Those work only with the Muffin Builder.thanks
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Hello,yes, please check all messages in your system status. PHP could be the issue here. Check the memory limit and max input vars as well.thanks
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Yes, you are correct. But you need to first registerl it on the main domain and then create subdomains. Register the same key under those as well.cheers
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Hello,you need to place the image in a new section. Then edit the section settings and make it full width. You can also remove margins.You will find those options in the style section at the bottom.thanks
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Hello,which plugin do you mean exactly?The WPBakery page builder??It should be available for update in betheme>install pluginsthanks
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hey Danny,we would not recommend installing multiple demos at once.If you want pages from other pre-built websites you would have to install a second copy of betheme on a subdomain. You could then register it with the same key and install new demos …
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Hey,we only can import/export the current Muffin builder data. We are working on exporting section only, but for now there is no other option.thanks
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Please read about retina.js in our documentation:https://themes.muffingroup.com/betheme/documentation/#retina-ready This should clarify how to enable it.thanks
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You have 39 plugins installed, where 28 is active. After disabling all of your plugins, the problem does not exist anymore. Please check which plugin is causing the issue and disable it.thanks
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Hello,we checked your wordpress admin and found out you are using an old version of the theme.You will have to update the theme to the newest version first. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/doc…
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After inspecting your hosting settings we see that they are limited.Please contact your hosting provider and ask him to increase those values:- max_input_vars is set to 1000, set it to 5000 - this is most important - memory_limit is set to 128M, try…
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We checked but we cannot even enable wordpress debug on your server. Looks like the hosting provider is blocking that function.You will have to contact your hosting provider and ask him about server logs to check what is causing this issue. We canno…
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@takannaka Sorry but you should not touch the database. It is a serialized database type and any changes could render it unsuable. This is why the content is lost. We cannot do anything about that. You should contact your hosting provider and ask hi…
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We checked your hosting settings and it looks like max_input_vars and memory_limit values and too low. Please increase the max_input_vars value to 5000 and memory limit to 256MThis should resolve your issue with saving the page and the content not s…
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Hi,we checked your hosting and it looks like your max_input_vars is set to 1000. Please increase this value to 5000. You may need to contact your hosting provider to change that value.thanks
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@takannaka Thank you for the information you provided. Unfortunately we cannot see the phpinfo, it shows under maintenance. Please create the file in the main directory, not in the theme folder.Also we cannot find a working link to login into your w…
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We tried to connect to your FTP but the connection is closed by the server.Can you check if the credentials you sent are working? Do you have a specific port?It looks like the plugin not downloading and the problems with FTP could be hosting related…
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Hello,we did not send you an email yet, you will receive it today. Please continue the conversation there.thanks
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@VitaElos Thank you for the information provided in the email.We have found the bug and fixed it. Please update the theme and it will be fixed.thank you and sorry for the problem
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Hello,we remove all posts that are duplicated. It contained the same copied content.You can see that we have sent you an email with a link to a form that is required to be filled in order to get a refund. The refund is processed by envato.We did not…
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@jo_pro This issue os on our side. We are currently fixing it and an update will be available today. Including a fix to this issue.thanks
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Hello,Sorry but we have to see what is happening with your theme and test it ourself. We cannot possibly know what is wrong without checking it out.If you cannot give us access to your website then our help will be limited. The only possible sollut…
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@VitaElos We are still trying to understand the issue. We would need the FTP access as well to get to the bottom of this. Please send us the ftp address, login and password using the same contact form.Please again attach a link to this disscussion.t…
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Hello,you can add borders to any element using custom css. Only the "column" item has a custom css field where you can insert border css styles.For section and wraps you would have to add css classes and then use custom css in theme option…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hi,please send us a link to your website so we can give you custom css to change the opacity of the "+" icon in the menu.Unfortunately the mobile menu cannot be expanded by default. It is not an option in the theme.thanks
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Hi,go to theme options>global>logo and change the height of the logo.It is currently set to max-height:16px and this is why it is so small.thanks
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Hello,you can use the builder>>SEO option to copy the content into the default wordpress editor.Please read this topic:https://forum.muffingroup.com/betheme/discussion/33972/yoast-seo-and-muffin-builder-builder-seo#latestthanks
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It should say javascript void, this is normal.Please disable all plugins and check again.thanks