Bryan
Bryan
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- Username
- Bryan
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Comments
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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@VitaElos Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to t…
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Hello,the instructions regarding the database reset clearly state that all of your content willl be removed. You should not have had used it if you did not want to wipe your content clean. You should also always make a backup copy. Contact your host…
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@Steve_Dillon Hello,we never offered theme files customization, only simple custom css.Our staff is not trained to handle PHP file modifications and our policy clearly states that we cannot modify theme files.These rules are set by envato. We do con…
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This is disabled by default, please use this css to enable it in your offer slider. .offer_thumb_li ul { list-style:disc !important; padding-left:15px; } thanks
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@ayes122 We logged in and found out that after enabling the parent theme, everything works fine.You have set the content to display:none; in your child theme style.cssthanks
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@ejahoi Hello,we entered your license key to the api license tool, see link: http://api.muffingroup.com/licenses/And found that it is registered under this domain: kaffegarten.grafikdesign-jaspers.de If you want to use the key on another domain, yo…
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@trescomunications Your current username that is attached to the license key you have sent is: 3digitalsoloWe have found that you have registered that key under 2 domains.Please use this tool: http://api.muffingroup.com/licenses/Deregister they lice…
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@WaveToys We deregistered it for you, in your wordpress admin> betheme dashboardWe installed slider revolution plugin and it went fine. You are now free to install any plugin or pre-built website you desire.thanks
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@WaveToysWe have deregistered the website https://wavetoysmusic.com from our database.Please now deregister and register it again in your betheme dashboard.thanks
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Hi,sorry but the iceberges video is not included in the theme. This video is offered by the Revolution Slider plugin and you would have to contact the plugin author for it.Do you want that movie exactly on your website, or do you want just the HTML5…
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Hello,We do not support the updraft plugin so we cannot tell you what is exactly wrong with it.Your max_input_vars value is set to 1000, the local value is set to 10000 but the master value is 1000 and it is the most important. Please change this va…
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Hello Nancy,Please send us a link and show us what widget do you have in mind. This would require custom css.Is it a sidebar widget or a footer?thanks
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Hello,you should be able to install unlimited betheme instances under subdomains with just one key.Make sure your main domain is registered and that you are using the same key.If the issue persists, try to disable plugins and deregister your key, th…
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No, there is no possible sollution to this. You would have to use tables.thanks
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The best sollution here would be to disable all of your plugins and clear browser cache.Then we will find what is causing the issue.thanks
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HI,if you want to use the Muffin Builder in the frontend editor then it will be not possible.The muffin builder is only a backend editor.thanks
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We will take a look into that.thank you
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Hi,please first try to disable all of your plugins, except wpbakery page builder and check again.thanks
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Hi,child theme will use only the main wordpress files, like post.php or functions.php.It will not take over files that are added by the theme, like your /includes.content-post.phpthanks
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Hello!This is all because of WordPress new security rules. You cannot update custom fonts or svg files.We know that SVG can be uploaded thru this plugin:https://wordpress.org/plugins/svg-support/We did not found any solid sollution for font upload y…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi,could you please try to disable all of your plugins first?thanks
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HI,sorry but there is no such option in the theme.You would have to add this in the PHP files, so the year is taken from the server date.thanks
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HI,have you tried adding the HTML into the code item, instead of the column item?thanks
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Please tell us which pages do not work, and which pages do with the import/export function. Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and …
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Thank you for the screenshots but we would require a link to the website. Could you please send it? This is most likey caused by some errors in the HTML code. We have to inspect the code and see which color is set.thanks
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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We would suggest you disable all of your plugins first, most of the times this issue is caused by a plugin.Let us know if it made any changes.thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…