Bryan
Bryan
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- Username
- Bryan
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Comments
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If you are running a website that cannot be modified, then we cannot say what could be the issue. Taking it from our experience, these kinds of issues are rarely caused by the theme itself. It is mostly plugins or hosting. It does not matter that yo…
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Hi,we checked your hosting settings and your max_input_vars value is too low. Now it is set to 1000 and it should be set to about 5000.Please contact your hosting provider about that and also ask him to increase the memory_limit if it is possible, j…
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Hey,we logged in and created a new page, everything works fine. We can add/remove items from the muffin builder on firefox. Can you tell us on which page does this happend exactly?thanks
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We have deregistered it from our database, all you need to do now, is to deregister your key in the betheme dashboard. Then, register it again and it should work fine.thanks and sorry for the problem
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We think we know what is the cause.When we enabled the debug option in wordpress, the error message showed us that openssl is not enabled on your hosting, and it is causing this issue.See screen: http://prntscr.com/lwwpjt Please contact your hosting…
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This looks like the database was fiddled with. We cannot really find any problem in the theme itself.We use duplicate post so there is no issue with that, maybe the previous developer changed something and corrupted the database. We would suggest cr…
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Hey,1. Yes, it works, thanks 2. I have changed it back to english so you can change it, sorry about that. You can change it here:http://prntscr.com/lwverk3. We checked and we also will need your FTP access, please send it. We will have to run a debu…
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Dear Esmir, we cannot really find the issue here. Did you move this website? We see that some of the portfolio items are older than the others. Did you use any database plugin to change things, like search and replace?If there was anything changed …
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Hello,you did not create the php info file at all. It redirects to a 404 error and you need to paste a HTTP url not FTP.We logged in and created a new page: http://breslevho.co.il/muffin-test/We added a lot of content and all is working fine, the se…
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This seems very weird. And it cannot be theme related since the custom post types are handled by wordpress. We only style it. If you are looking to where place this code, you will find it here: betheme/includes/content-single-portfolio.php I will ch…
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We are glad you solved it. Most of the times it just takes to deregister and regster it again.thanks
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Hello,this is caused by the color of the menu button. It is white and the background color is also white.http://prntscr.com/lweyg0 Go to theme options>colors>menu and change the menu button color.thanks
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We logged in, disabled all of your plugins and ran the update. It all worked great, the problem is somwhere in your plugins. See screen: http://prntscr.com/lwewb4 Please also take a look into your system status. Your hosting settings are low, you sh…
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Hey,we logged in, created a new test page and found out that the builder is not responding, as you said.Then we disabled all of the plugins and the problem disappeared, please see screen: http://prntscr.com/lwes7r thanks
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We digged in deeper and found out that this issue could be caused by the get_adjacent_post - WordPress function not seeing your custom post type, which is portfolio.https://codex.wordpress.org/Function_Reference/get_adjacent_post This could be cause…
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We checked your posts, it seems that the bottom option to allow disscussion is diabled.If you edit a post page and scroll to the very bottom you will see those options. The problem is that if you enable it and save the page, those settings do not ap…
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Sorry but the password you have sent does not work and we cannot log in. Please re-send the whole message again to us and check the login details.You should contact your hosting provider and ask him if the max_input_vars value was set correctly.than…
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Hey,we created a new page, http://revelationministries.com/muffin-test-page/Then added galleries using the Muffin Builder and the normal wordpress gallery item.Worked fine, but the problem will occur when you add more images, this is because you hav…
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Hey, you would have to explain in more details what exactly do you want to achieve.We also suggest taking a look into the plugins documentation: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/cheers
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hey,youtube changed their video options for iframes. You can check your console for errors when you open the popup.Try including a normal link to yourtube, you are using the short version of the link which is: youtu.be See screen: http://prntscr.com…
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Hey, Please send us WordPress dashboard and FTP access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this …
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The update file is a zip file and it cannot be corrupt because all of the user download it hundreds times daily so we would get quite a big response if anything was not all right.This is a hosting issue or a plugin issue. Have you tried disabling al…
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Hey, google says clearly to do this: 1. Go to theme options>custom css&js>css and and at the very top, as the first line of code, please paste this @import url('https://fonts.googleapis.com/css?family=Amatic+SC'); 2. Then a line below pas…
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Hey,sorry but we cannot recommend any sollution at this moment.We do not have this feature yet.thanks
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Hey Jordan,please try first to disable all of your plugins, excluding VC plugin.thanks
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Hey,you are correct. It happens in firefox. We will fix this in the upcoming update.thanks and sorry for the issue.cheers
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Hello,you are using a custom sidebar for the woocommerce shop page.This is causing the problem, you need to use the default woocommerce created sidebar which is named "plugin|woocommerce"You cannot use custom sidebars for shop. See screens…
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@p_o_l_o_s_i_n @ambitbrands Hello,this issue is caused by not creating and selecting the main menu. Please go to appaerance>menus and create/set a menu.cheers
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Hey,we checked and after disabling all plugins and switching to the default theme(twenty nineteen) the problem still remains, see screen: http://prntscr.com/lt4zzsThe problem is caused by error 403 which is hosting related. Basically your hosting do…