Bryan
Bryan
About
- Username
- Bryan
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Comments
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@hillhousecreative If it says that your license it not registered anywhere then please check if the license you pasted on your website. Try also to deregister and register again your key in your betheme dashboard.thanks
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@terlieAre you using any SEO plugins? The images that should be shown when you share a link to your website are located in theme options>SEO, as Open Graph image.Changing it can take some time, so it will not appear so quickly. If you are using a…
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You missunderstood the grid width with the mobile breakpoint.The grid with can be set from 480px to 700px. - theme options>repossive>general The mobile breakpoint can be set from 768px - 1240px - theme options>responsive>header thanks
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Hey,did you manage to fix it? We do not see any spaces now in the footer area.thanks
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Hey,could you try to disable all of your plugins first and check?thanks
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No, sorry. We do not support any plugins for mega menus.thanks
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Hi,please first try to disable all of your plugins and then try again. Tell us if it works without themthanks
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Hi,sorry but this is a global option only, you cannot do it for a single page.thanks
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It does not work because you have added id="scroll" and you should add class="scroll"thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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If you want to make it in the Revolution Slider plugin, please edit your slider and then instead of selecting a background image, select a video bg. See screenshot: http://prntscr.com/lsba7s thanks
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Hello,we logged in but we cannot see why would this be an issue. If you duplicate the portfolio items they get a new ID, so it is not possible to duplicate.Could you please send us your FTP details.We will try to pinpoint this issue.Please create a …
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Hey,from what I can see your pictures are side by side with no spaces: http://prntscr.com/lsb4p8Maybe it is browser cache like Pablo said. It looks fine on our side.thanks
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Hi,the icons boxes will not work because you need to have a class="scroll" attached to the link so the scroll plugin knows what to do.Menu has this built in, but for most of the items it will not work.thanks
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@deniro83 Not the font size, only the colors. Please install the plugin and try it out. We will soon be leaving the beta state.cheers
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Hey, we fixed it for you. Is this what you had in mind?cheers
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Hey, I see that he has disabled the suhosin. Now it should be working fine. We doubt that this issue was caused by Parallax bg.cheers
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I only logged in and updated the plugin from betheme>install pluginsIt all went fine, see screenshot: http://prntscr.com/lqy0m3
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If you have edited the database before then this could be why it does not work.The reinstall of the theme will not work then, because the database could be damaged.Can you please install a new website on betheme under a subdomain and create a new da…
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Are we talking about the same php info?We are checking this site: luisitobarber The suhosin script is enabled and it works. http://prntscr.com/lqxt68 Please kindly ask your hosting provider to disable this script or else it will not work. thanks
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Yes, the max_input_vars value was changed, but he re-enabled the suhosin script. This script limits all of the options, so now the master value is not even taken into consideration. Please tell your hosting provider to disable the SUHOSIN script whi…
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I have passed this information to our developers and they said that you would have to update the theme to the newest version. There are too many factors to take into consideration why wouldnt this work.The only sollution for now is to update the the…
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Hey,We know that updating the theme from version 6.5 will lead to small changes but not ones that you describe. We are sure that the previous developer had made changes to the theme files and we do not support such changes. If you want we can take …
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Sorry but we cannot support such an old version of the theme. The previous deloper must had made changes to the theme files and this is why the website looks broken when the theme is updated. Normally it should not differ that much. Normally scripts…
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No, sorry. It was causing to much conflict and we only rely on the default browser scroll from now.thanks
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Hi,the bundled plugins need to be updated/installed thru wp admin/betheme/install plugins in your wordpress admin menu. Those plugins do not need activation but the plugin authors still want you to be a separate license from them. We cannot disable …
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Hey,check out this link:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latestcheers
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hey,could you please disable all of your plugins except the CF7 plugin and check again?thanks
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Hey,just go to theme options>global>general and change the theme style to "simple"thanks