Bryan
Bryan
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- Bryan
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Comments
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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We have logged in for sure, maybe there is something wrong with the logs. We wouldnt advise you upon such action if we havent checked it first.cheers
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Hi Geert,how did you update the theme?We would suggest you make a backup and then reinstall it.The best way to do that is to go to your FTP and remove the theme from the themes folder completly.Then download the newest version and install it. The pr…
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Hey,you do not need css, remove that code and go to theme options>responsive>header and turn the mobile button sticky to off. You do have a sticky header enabled so it will scroll with the page anyway.thanks
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No sorry, we are using the default browser scroll and will not add the smooth scroll or nice scroll plugins any time soon.thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hey,sorry but the video playback on mobile is disabled for the muffin builder section.You would have to use Revolution slider for a mobile bg video playback.thanks
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Hi Tom,if you changed it in the cpanel but the system status shows that it is not installed, please contact your hosting provider, maybe he has to change it manually or at least check if it is all correctly set up.It could be also serwer cache or th…
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Hey,maybe you are not logged in, please see screenshot:http://prntscr.com/lpb4ly Follow the link in the reply above and send us those information, css will not help.thanks
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Sorry but we do not give such detailed information, the support does not cover theme files modification.But you should in to builder files in the betheme folder.cheers
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No, it was just fine. It must have been an issue on your end for some reason.cheers
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Hi,we would have to know how would you like it to look like, please give us an example of a pre-built site with that header or present on screenshots.Then we will help you with navigating thru theme options.thanks
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Hey,he updated most of them, but he did not update the most important value, max-input-varshttp://prntscr.com/lp0vz1Please ask him to increase the master value, the local value is not working.He will most likely say that the local value is most impo…
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Hey,we checked your backend and the theme is working correctly. The theme cannot change settings by itself. You either used the reset options or you had an old tab opened in your browser with outdated theme options page. By saving it, you saved the …
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This plugin "all-in-one migration" could be the issue. The issue is most likely caused by your manual changes in the database. It is structured in a particular way and you cannot just edit it. Please move your website again, using this plu…
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Hi,your hosting is very limited, you need to contact your hosting provider and ask him to:1. Increase the PHP version.2. Disable the SUHOSIN script which limits all of your settings.3. Increase max_input_vars value to 5000 thanks
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We got your message with the login details but you did not attach a link to your website.Please send it here, or re-send the message via the contact form again, with a link to this discussion.thanks
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@Elquinto We checked your website and this is our bug. Only the Muffin builder item works as tabs, the shortcode will not work. I tested on your tabs page.Please wait until the update - friday, we will then fix this issue, for now please use the Bui…
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@annmills We checked and after disabling all of your plugins it started working again.We suggest you disable them again and re-enable them one by one to check which of the plugins is causing the issue.thanks
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Hey Gordon,in Betheme we show the excerpt fields in posts only using the excerpt field. This is applied to all of the blog items and the blog page. We do not have any other options unfortunately.thanks
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Hi,it all depends on the users browser. It mostly runs smooth when using the touchpad.You can try to change the parallax plugin in theme options>addons&plugins>addons.Also check if the parallax image is optimized. We cannot really do anyth…
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Hello,the only options we got is to hide the muffin builder.You will find it in theme options>global>advanced.cheers
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If you like specific pages from other demo websites then the only sollution to get them separately is to install another copy of betheme under a subdomain or a subfolder or locally, register it with the same licese key and install the denim pre-buil…
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Hello,this happens becuse of your css, https://pasteboard.co/HODhLuR.pngPlease remove it.You have set the height to 300px and is squashes the image. thanks
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Hello katie,the licenses tool you used is not for registering but for deregistering, so this is why it showed you this message. Your key is not registered yet, that is good.You cannot register it using such an old version because the registration be…
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HI,sorry but we do not have any other submenu options available at this moment.thanks
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Hello,the sliders take the images from the custom posty type Slides in the wordpress admin menu.Screen: http://prntscr.com/lmd0l6You need to set a category for specific images you want to show in that slider, then edit the slider item in your muffin…
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Hi, Sorry, but we do not support any plugins if that kind. We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-th…
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Which version of the theme are you currently using?This documentation is showing the old way of using the pre-built websites (demo websites)You should be able to install them from your wordpress admin, see screen:http://prntscr.com/lmd2rncheers