Bryan
Bryan
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- Bryan
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Comments
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Hey,we do not controll this and cannot help you with this issue unfortunatelly.The query strings are added by wordpress and the plugins for version control.thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hey,you can rename the folder BETHEME but only before you install the theme.So you can name it whatever you want and upload it to the themes folder via FTP.Remember that the theme will change the folder name after an update so it is only a temporary…
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HI,all the image hover effects can be removed in theme options>global>general under image frame options.Unfortunatelly there is no option to disable the logo link.thanks
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Hey,please send us a link to your website and point us to that element. We will see what you have done so far.thanks
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Hey,you can set those things in theme optiosn>SEO,also each page has SEO options when you edit it, like the image for example. If you want more advanced SEO options then you would have to install a plugin like YOAST SEO.Remmeber to disable the th…
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Hi,sorry but the portfolios do not have the comments options available.thanks
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We checked and this is what you need to do:1. If you are using a main portfolio page, which you have set correctly in theme options>blog,portfolio&shop then please do not add any content to it, it should be left blank. You on the other hand h…
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We have logged in to this page and the drop down menu colors are black, not white like in your screenshot. Please disable cache plugins and clear your browser cache, it is most likely caused by it.http://i.prntscr.com/uv6Za9rDRBaGq_1ssMWpcg.png
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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We will also need a link to the website, you have only sent us the login and password.thanks
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Hey,we checked and everything seems fine. Please disable all plugins and clear browser cache on your iMac. Then check if the logo is still there.thanks
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HI,the first link is inside the revolution slider so you will have to edit that slider and change the link for that button.On this page:http://pmlctest.rabalaisdesign.com/servicesthere is no "Learn about our services" link.thanks
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Hi,sorry but this is not possible to do with the theme options.thanks
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Right, you cannot edit the content built with the Muffin Builder using the VC plugin.thanks
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Hey,we suggest moving the website with this plugin:https://wordpress.org/plugins/duplicator Then use this plugins to change the URLS to fit the SSL standard: http://muffingroup.com/plugins/mfn-migrate-cb.zipthanks
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HI,sorry but we do not offer help with customizing the look of the plugins.All we can suggest is using the default shop page, you need to create a shop page and set it in the woocommerce settings. The page will then fill automatically with products …
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@CreativeDosage Hello,you also have to make sure that your hosting enviroment does support ZIP archive. Otherwise it will nto unzip the package you download.Please contact your hosting provider and ask him to turn it on.@togawamanabuPlease contact y…
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HI,1. Sorry but we do not see any contact forms on your website.2&3 We do not support these kinds of requests because the are not theme related.You would have to ask your hosting provider about URL paths and page redirects.thanks
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HI,please check in theme options>responsive>header, you have most likely a different logo uploaded there.thanks
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Hi,please change the logo size in theme options>global>logoIf this does not change anything, send us a link to that page.thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hi,please update all plugins from betheme>install plugins.http://prntscr.com/jrizbr The newest version from the plugin author will not be possible to update right away, we have to test it and upload it first.thanks
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Hi,please disable all plugins, especially cache and optimization ones. There are the cause of your issue. Then delete your browser cache.Do not use cache plugins if you have not finished building your website.thanks
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HI,you can do that using the column shortcodes. [one_fourth]Insert your content here[/one_fourth] [one_third]Insert your content here[/one_third] [one_second]Insert your content here[/one_second] [two_third]Insert your content here[…
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Hi,we understand that this is very frustrating but it is not really our fault. We know that the revision would save your work but for now they are not possible. Please contact your hosting provider and ask for a backup. Most of the hosting companie…
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Hi,you have to take in consideration that WPBakery is a page builder and nothing more. We create a whole theme with hundreds of options. The WPBakery page builder plugin is has only one purpose and it is page bulding so ofcourse it will be more adva…
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Most likely the content you have put in had some kind of styling you did not see.Also plugins may cause HTML erros. It would be best to check the content you inserted again and make sure that there are no unclosed tags or other missing HTML markup.t…