Bryan
Bryan
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- Bryan
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Comments
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Hey, please send a link to this page first so we can take a look. thanks
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Hey, you can paste it in theme options>SEO to any field you like, remember to paste the whole <script> with tags. thanks
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Hello, this issue is server, not theme related. You should contact your hosting provider and ask him about the permissions in your wordpress. thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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I have disscussed this with the dev team and it looks like the header/footer are disabled in the template so it is not possible to have them even if you choose a custom page. They will change that in the neareast updates so the page you select as a …
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Hi, you are using a skin color. Go to theme options>colors>general and change that skin to a custom color. If you are using a skin then chosing individual color will not be possible. thanks
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Hi, go to theme options>header&subheader>header and change the minimalist option to without header space. thanks
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Hi, sorry but we do not have an option for that. thanks
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Hi, we do not change the default wordpress search results page so this will be not possible unfortunately. thanks
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Hello, please send us a link to this page. thanks
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We think that this is a slider issue. Please try to import a slider from our pre-built website (any you want) and check if it has the same result. Also disable all plugins, maybe one of them is causing this issue to happen. thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the on…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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It looks like IE cannot handle the source set or the image resizing. It is all done in WP bakery page builder and we do not know why it works like that, there are no problems with it in the Muffin Builer.Could you try not using a sourceset for those…
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Hi, this means that your hosting does not provide CURL, could you please ask your hosting provider if CURS is enabled and working? Also please check your system status tab in BeTheme. thanks
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Hi, Please go to your FTP, create a php file with phpinfo() function inside and send us a link to that file privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a look on your …
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Sorry but you still do have HTML errors. http://prntscr.com/jhn8fh As you cann see the table and <a> elements are highlighted. This could mean why so many elements are highlighted on hover. thanks
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Hello, please send a link to this page and show us how you inserted the video. Are you using a video item? thanks
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You will be able to change it only with custom css, body .style-simple .idea_box { border: 1px solid rgba(0,0,0,0.08); padding: 15px 15px 15px 0; background: none; } body .idea_box .icon { font-size: 30px; line-height: 30px; color: rgba(0,0,0,…
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HI, you would have to change the childtheme foldername before you upload it to the server, only then it will work. thanks
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HI, the theme options>global>slider setting are only for setting the delay between each slider. The animation type or duration are not changeable. thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use this tool to manage your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lat…
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Hey, you should be able to do this in theme options>translate. thanks
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Hi @lennone The images in the zoombox are not cropped/processed by wordpress. They are original images you upload so we suggest uploading images with the same dimensions. If you want to use equal height, use 'equal height of items in wrap' thanks
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Did you try working with another theme, like 'twentyseventeen' ? Try to disable all other plugins as well, maybe one of them is causing this. thanks
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Hi, the page URL does not work. The problem with installing images could be related either to the plugins (please disable all ) or server limits / wordpress image directory privilages. For now please disable all plugins and try to install the pre-bu…
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HI, could you please point to where this space should be placed? A screenshot would be nice. thanks
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Hi, we only have the options to scale fonts in theme options>responsive>general. No other options are available. thanks