Bryan
Bryan
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- Bryan
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License key verification
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Where can I find my purchase code?Comments
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Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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Hello,please check in theme options>SEOAlso, wordpress settings>general Are you using any SEO plugin?thanks
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@sarahpeller This is not a normal version of the plugin. This is a bundled plugin and it follows different rules.You can download it only from wordpress>betheme>install plugins.If you cannot do that, because of the error, please follow the ste…
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Hello,if you want a visual editor, you can use the "visual editor" item instead of the column.It is time consuming but you are 100% sure everything is correct :) Pasting can lead to some issues.thanks
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From what I can see your logo is centered on the mobile screen.https://prnt.sc/u3xdj8Is that what you had in mind?thanks
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Hello,we only support the WPML plugin for translations. If you use it paired with their "string translation" plugin, you will be able to translate everything.thanks
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This will lead to problems like those. Not updating the theme is a big issue.TO make sure, please first make a copy of your website. Then update wordpress, the theme and all of your plugins.thanks
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Hello,sorry but we do not know this languge so we do not see what is wrong.Please tell us what are the issues exactly.thanks
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Hey,you will need the latest version of WordPress 5.5 and Betheme. Also, make sure to update all plugins.There will be a new update on Monday, please wait for it and then update.You can also read this topic: https://forum.muffingroup.com/betheme/dis…
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Do not use the picture function in this editor. Just go to pasteboard.co and send us a normal link to the image, thats it. Are you using any additional plugins for this? Or do you have just the main woocommerce plugin activated?Have you tried to dis…
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Hey,there will a new update of the theme on monday. Please try to update wordpress and the theme and see if it help. Also, send us a screenshot of the issue you are having.thanks
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Hello,there is no option for this. We can spread it apart with custom css if you send us a link to your page.thanks
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@marketersclub Hey,did you try what I wrote above? Is the theme, wordpress and all plugins updated?thanks
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Hello,A. This is only possible with custom CSS. B. Those are most likely footer widget items, go to appaerance>widgets and you will find it.C. Those are taken from the theme color in theme options>colors>content. Only custom CSS.D. Same an…
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Hey, maybe its your browser cache because I see it fine: https://prnt.sc/u00adtIts full width, not cut.thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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We would need a link to your website to inspect the code and see what is the issue. We cannot give you any advice just by looking at a screenshot.thanks
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Hey, I cannot see the submenus anymore. The menu items is gone. Have you removed it? We need to see it.https://prnt.sc/u007w2thanks
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Hello,make sure you are pasting only the video ID. Most items require just the ID, not the whole URL.thanks
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Hey,please make sure you update all of your plugins. Also, the theme and wordpress should be updated.There has been a big wordpress update and it causes some issues.thanks
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Hello,there will be an update on monday that fixes this issue. You will be able to DRAG the whole module to the bottom of the page again.Sorry for this issue, this WordPress update is a real mess. If you want to do it now, there is a sollution. Clic…
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Hey,those are custom post types.You can disable them in theme options>global>advancedthanks
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Hey,please first update your Wordpress to 5.5 and make sure you update the theme and plugins as well.This is very important. You can also try to disable all other plugins and check again.The newest version of wordpress has issues with color picker.t…
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Hello,please go to theme options>responsive>header and check the transparent option for the mobile header.thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
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Hello,please make sure after updating to WordPress 5.5 that you update all of your plugins and the theme to the newest version. It is crucial that you do so. The color picker problem was with wordpress 5.5thanks
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Hello,yes I am here, sorry for the delay.How did you add the font? From your code I can see that its not added normally.You should only add it using the theme options, from theme options>fonts>family.thanks
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Hey,its in the sidebar: https://prnt.sc/tzlsb5Maybe you have an old version of Wordpress?thanks
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Hey,from what I can see you changed the header style from last time I checked and you removed the Subheader completly. Can you show me a screenshot from theme options>header&subheader>subheader? thanks
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Hello,could you please send us a link to your website.Did you try to update the theme to the newest version, I saw this issue a long time ago and it was fixed.thanks