Comments

• It is in your analytics code most likely, go to theme options>SEO and check it out.

  in Menu on main page dissapeard Comment by Bryan February 2018
• Hi, it all depends on how your hosting settings are handling wordpress and a big theme. Please try to disable as many plugins as you can. The rest is up to the hosting provider. thanks

  in Dashboard very slow Comment by Bryan February 2018
• Hi, it is probably cache because we see the menu fine: http://prntscr.com/iio32m thanks

  in The whole menu disappear Comment by Bryan February 2018
• The best thing would be to reinstall the theme, 1. Download the newest version of betheme from themeforest 2. Remove the theme completly from your FTP and install a fresh theme Do not overwrite files. thanks

  in jQuery eror page with hashtag Comment by Bryan February 2018
• Hi, could you please reupload the screen? All the image descriptions and attributes should be set by editing the images in the media librabry. thanks

  in Featured Image Descriptions on Muffin Builder Comment by Bryan February 2018
• Hi, you should paste it as normal HTML in the column item. thanks

  in iframe Comment by Bryan February 2018
• Like we said, by default the header and menu areas do not use widgets and have to places to put them so if you want to modify the theme files and add the widget areas then our help will be limited.

  in Menu and secondary menu not inline when scroll down Comment by Bryan February 2018
• Hi, the image attributes must be set in the media library in your wordpress, just edit an image. Use this tool each time you make changes to the images: https://developers.facebook.com/tools/debug/ thanks

  in Sharing Products on Facebook. Open Graph Comment by Bryan February 2018
• Hi, All requests concerning license registration must be send thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach your license key in the message. thanks

  in Urgent: Betheme Used License Comment by Bryan February 2018
• What else would they say, typical hosting answer ;) Please tell us what problems occur when you udate via wordpress, send some screenshots. thanks

  in i can upload the theme from wordpress i must do it by ftp. Comment by Bryan February 2018
• The theme itself does not have anything to do with registering users, it is the wordpress function. It could be also the server mailing filter of some sort, we do not really know. cheers

  in the theme have some problem with LearnPress plugin? Comment by Bryan February 2018
• Hello, yes it is possible, read more here: http://themes.muffingroup.com/be/theme/shortcodes/typography/#tooltip thanks

  in Add images to [tooltip] Comment by Bryan February 2018
• Hello, please use this tool to manage your license keys. http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest thanks

  in One licence working, the other isnt Comment by Bryan February 2018
• @McCoyDesign Please contact your hosting provider/check local hosting if CURL is enabled for the current PHP version. thanks

  in cURL error 56 updating from 20.7.3 to 20.8.5 Comment by Bryan February 2018
• Hello, 1. Please disable all plugins and delete browser cache. 2. Use this tool to manage your licenses. http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest 3. Send a link to the pag…

  in Nothing Seems to be working on Betheme at this point Comment by Bryan February 2018
• Hello Effie, you can try this css @media (max-width:767px){ body:not(.template-slider):not(.header-simple) #Header { height: 150px !important; min-height: 150px !important; }} thanks

  in Background image height on mobile Comment by Bryan February 2018
• Hi, the logo can be changed in theme options>global>logo. thanks

  in I'm using the Profile pre-built website, where do I change the Logo? Comment by Bryan February 2018
• Hi, maybe you have toggled the page options tab and it is hidden. http://prntscr.com/iiowbm You could have also disabled it in theme options>global>advanced. thanks

  in Can't find content within Muffin Builder used from 3 years ago Comment by Bryan February 2018
• Hi, you simply place the shortcode into the field and it will get send. Where is the problem exactly, we do not know which field do you mean. thanks

  in in your topic "Contact request also to the sender" Comment by Bryan February 2018
• Please disable all plugins maybe one of them is messing it up. This is a pretty basic option to include the google API and it works fine, there must be an issue on your side. thanks

  in Maps with API-Key: Oops! Something went wrong Comment by Bryan February 2018
• Hi, for some rease in VC th bottom border on the button is missing, use this css to add it .vc_btn3.vc_btn3-color-inverse.vc_btn3-style-outline { border-bottom:2px solid black !important; } thanks

  in Grid Builder Comment by Bryan February 2018
• Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…

  in Hide Placeholders on mobile devices Comment by Bryan February 2018
• Hi, try this css #Top_bar .menu > li ul li a { font-size:12px !important; } thanks

  in Cange the font-size of sub-menu Comment by Bryan February 2018
• Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…

  in Remove underlines contact section in top bar when hover mouse Comment by Bryan February 2018
• Hi, please check if your theme is not registered on other domains, use this tool: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest thanks

  in Unable to register theme. Comment by Bryan February 2018
• Hi, okay but we checked and the button text is responsive: http://prntscr.com/iicjqd thanks

  in css mobile settings? Comment by Bryan February 2018
• Hello, Yes this is true, to fix this please: 1. Download the newest version of betheme from themeforest 2. Remove the theme completly from your FTP and install a fresh theme 3. Install and update woocommerce to the newest version Please remeber to m…

  in Outdated Files in woocommerce Comment by Bryan February 2018
• Hi, you can only disable the whole section in the muffin builder. http://prntscr.com/iichui thanks

  in Disable row Comment by Bryan February 2018
• Hi, please go to theme options>global>logo and set the logo option 'overlow' thanks

  in Megamenu problem, can't access submenu Comment by Bryan February 2018
• @zsolltt Make sure that the key you insert in theme options>global>advaced is correct and that your settings in the google account are also right. thanks

  in Maps with API-Key: Oops! Something went wrong Comment by Bryan February 2018
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