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Bryan

Bryan

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Bryan
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  • Yes, because some of the files used in the theme are outdated and need to be updated/deleted. TO do this, remove completely the theme from your FTP and install it again. The old files will be gone. Although we do not recommend to downgrade betheme a…
  • HiTry inserting the page URL like this:http://ar.dow.com
  • Hi,this is the revolution slider option, please import the biker slider to your theme and check how it is done there.thanks
  • Oh, okay, sorry. I did not think you mean the under construction page. We do not see this white space:http://prntscr.com/f1rpa3 We checked on chrome, firefox and safari. What browser and OS are you using?
  • Have you changed the memory_limit? It is still 128mb, increase it. Please also take a look at those HTML errors in your code: http://prntscr.com/f1rroy
  • Hi, thanks @lulugoh for your insight, there is also a possibility to use raw html, use it like this: <a href="your-link"><i class="icon-facebook"></i></a>
  • Hi, to do this, please go to theme options>header&subheader>header and select the simple header style and turn on the minimalist option. Like on this screen: http://prntscr.com/f1qt7h thanks
  • please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Please don’t forget to explain your issue …
  • Hi, The pictures we provide are not optimized so much because we need it to look very good, you need to  get your own optimized images or optimize those we have (not all of our images are free to use, some need a license if you want to have a full l…
  • hi, the code you have will not work with this css because the classes and IDs are diffrent. You would need to create a site on betheme using the muffin builder and copy the old content inside. This is the only way. thanks
  • Send it thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact
  • @marcoarreguin Sorry, still no solution.
  • Hi, please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that li…
  • Hi, If you want to have only the hamburger menu, plese go to theme options>header&subheader>header and select the 'simple' header style. To change the colors just go to theme options>colors. If you have a suctom color skin selected you …
  • please try this css  .portfolio-item .image_frame:not(.no_link) .image_wrapper img:not(.ls-l) { margin-bottom: 0px !important; } The images were resized correctly, the css from this item was just hiding some of it.
  • Hi Leo. This can only be done with custom css. Please send a link to your website and say what do you want to change. thanks
  • Hey, Sorry but this is not possible when it comes to megamenu. The size varies on the resolution, and changing it could break the menu. thanks
  • Hi, try this css .blog #Filters .filters_buttons { background-image: none !important; } The favicon problem is either caused by the browser cache or a wrong icon format. Have you uploaded a .ico file ? thanks
  • Hi, This is the revolution slider plugin, you can use only the parallax that they provide. What do you mean with '(it only modifies the parallax on each slide)' ? When you edit the main slider you have these options: http://prntscr.com/f1r1co Later …
  • Hi, Please use this css .portfolio_group.exposure .portfolio-item .details-wrapper { display:none !important; }
  • Hi, What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact with your web developer. Item Policy clearly says: Item support does n…
  • Hi, please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that li…
  • We unfortunatelly do not have any plugins for this that we could recommend.
  • Hi Rebecca, If you made changes directly to your theme files, install a child theme and copy those files to the child theme (with the same directory path). This way those file will not get overwritten when the theme updates. All of the theme option…
  • Hi!, To create a gallery in betheme use the standard wordpress gallery, more info under this link: http://www.wpbeginner.com/beginners-guide/how-to-create-an-image-gallery-in-wordpress/ After you create the gallery, you will have to pa…
  • This is the only information I have found on this at their forum. Here is a link: https://www.themepunch.com/faq/increase-size-of-text-on-mobile/
  • Hi, We do not think there is such a possibility. I only found this tutorial move that is somewhat simillar to the issue: https://www.youtube.com/watch?v=xpxN8wovbAc
  • Hi, This is not possible, because the update only changes the files, which if you did not modify, stay the same. All of the content is held in the database. We always recommend to make a backup and the best way of updating is to completly remove th…
    in Theme Update Comment by Bryan April 2017
  • Hi, please go to your FTP, create php file with phpinfo() function inside and send us link to that file so we can have a look on your server settings. The problem is probably related to limits but to be sure which one is the reason, we need that li…
  • Please send a link to the page and point what icons do you mean.
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