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Bryan

Bryan

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Bryan
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  • Hey,this is most likely a plugin causing this, or a script.Did you paste any scripts in theme options>SEO or in theme options>global>hooks? I am visiting your website and there are no dots present, maybe they show only when you are logged i…
    in 3 dots and white space at top of some pages Comment by Bryan June 2019
  • Hey,sorry but we do not have such an option available. You can only disable the prices globally by enabling the catalogue mode in theme options.thanks
    in About the price of products. Comment by Bryan June 2019
  • Hey,sorry but we do not have such an option by default. You would have to use scripts or plugins to do that. We cannot really suggest any at this moment.thanks
    in Social Login/Register Comment by Bryan June 2019
  • Hello,when you enter your license key into the betheme dashboard, what happens?What is the error message?thanks
    in PROBLEMS WITH THE REGISTER Comment by Bryan June 2019
  • Hey,this is because your menu items do not fit in your header. There are too many of them.Try using this custom css .mhb-menu .menu > li.hover { z-index: 902; } thanks
    in Header Builder overlaps anchor points Comment by Bryan June 2019
  • What you showed me is a WordPress gallery shortcode, we used it in older versions of the theme.Now, we use the 'image gallery' item in the Muffin Builder, there you can add bulk images, like in a normal gallery. See screen: http://prntscr.com/nxsuzq
    in Slider Comment by Bryan June 2019
  • Hey,it depends from where you want to add the modal.Do you want it as a button in the content?thanks
    in MODAL Comment by Bryan June 2019
  • Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in unable to file comments Comment by Bryan June 2019
  • Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plug…
    in Missing Style Sheet - won't let me upload the theme Comment by Bryan June 2019
  • Yes, everything will be fine.cheers
    in WPBakery Page Builder Comment by Bryan June 2019
  • Hey,in desktop it also goes out of the box. Please make the column wider on desktop, then it will be wider on tablet.You can always hide/show sections on specific devices, edit the section and scroll down to visibility dropdown.What I am proposing, …
    in Responsive Ipad issue Comment by Bryan June 2019
  • Hey,What I would suggest you do is use a separate license key for the development/staging website.Register the key on the main domain and then create unlimited websites on subdomains, using the same license.Only when moving the website to the destin…
    in Update the Theme on Staging Comment by Bryan June 2019
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Menu with custom links Comment by Bryan June 2019
  • Hello,it will never work like that.HTML backgrounds are not responsive in such manner that you cannot really manage them to be pixel perfect.The best way is to set the background-size to cover and the position to center center. You can always hide/s…
    in Section Background Image Comment by Bryan June 2019
  • It looks like you are using a yellow skin for the colors, could you send me a link to this page so I can be sure? thanks.
    in Woocommerce colors Comment by Bryan June 2019
  • But like I said, the slider loads fine, what is the issue exactly on your end?Have you tried installing a different slider?thanks
    in Rev Slider not loading Comment by Bryan June 2019
  • No sorry, we only have this form of support. We also have emails, on the right side at http://themeforest.net/user/muffingroup#contactthanks
    in Image_links SINGLE! Comment by Bryan June 2019
  • We did not update to 6.0.3 because this version has serious issues:https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/commentsAll the newest comments are complaints from people. We will wait until the release a fix and the…
    in WP Bakery Error? Comment by Bryan June 2019
  • Hey,curl error 51 is about SSL connections on your hosting.We suggest you contact your hosting provider and resolve this issue.CURL errors are only server-side and are not theme related.thanks
    in Error cURL 51: Comment by Bryan June 2019
  • Hello,what do you mean it damaged your page?Please read carefully the instruction and follow each step to make the content from muffin builder readable by Yost SEO.https://forum.muffingroup.com/betheme/discussion/33972/yoast-seo-and-muffin-builder-b…
    in SEO yoast isn`t read the content of my pages Comment by Bryan June 2019
  • Hello,if you want us to look at this, please send some links and screenshots describing the issue.It is not possible that installing the woocommerce plugin the theme would break.Disable all plugins, besides woocommerce and refresh the page. It would…
    in Woocommerce Breaks my site Comment by Bryan June 2019
  • Hello,The Muffin Builder is not a plugin, it is integrated into the theme and you have it present by default.You can only disable it in theme options>globa>advanced. If your client does not have the theme options dashboard then usually it is a…
    in Be Theme Comment by Bryan June 2019
  • Hello,is this the same slider? If it is, does not help if one of the sliders is turned off.cheers
    in Slider has double image Comment by Bryan June 2019
  • Yes, the code for all of the shortcodes is in the theme folder. Betheme/functions/theme-shortcodes.phpcheers
    in How can I edit the code of a page Comment by Bryan June 2019
  • Sorry but I do not understand what do you mean by "gallery link". Please explain.Like I said before, there is no other way of doing that, the slider is a custom post type and it has additional information, not just the image.thanks
    in Slider Comment by Bryan June 2019
  • You can always check where your license keys are currently registered using this tool:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latestthanks
    in Unhandled Promise Rejection Error in WP Admin Comment by Bryan June 2019
  • Hello,no time soon, we see that it is currently only making issues for people, we will wait until they release an update. You can see comments here: https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431/commentsthanks
    in WPBakery Page Builder Comment by Bryan June 2019
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Theme not updating, plugins failing to load or update Comment by Bryan June 2019
  • Hello Simeon, please make sure you update WordPress as well. It is best to disable all plugins and test without them being active. Also, make sure that your PHP version is 7.0 or greater cheers
    in How update to the new version of Be|theme? Comment by Bryan June 2019
  • Hey, you should update the bundled plugin only thru wordpress>betheme>install plugins. Not from wordpress>plugins. Also if you see this message, "package could not be installed..." then this message could mean that your license ke…
    in WP bakery plugin stop working and looking for required Update Comment by Bryan June 2019
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