Bryan
Bryan
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- Bryan
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Comments
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Sorry but we do not have such a code present in the support forum.You should use .woff font type for the custom fonts in BeTheme.https://caniuse.com/#feat=woff You can use converters to make a woff font type:https://everythingfonts.com/ttf-to-woffTh…
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@mysuccesspointuae Thank you for the kind words ;)cheers
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@mysuccesspointuae We are currently working on a good documentation and tutorials. f you are new to BeTheme, we suggest taking a look into: 1. Documentation: http://themes.muffingroup.com/betheme/documentation/#general 2. List of shortcodes and item…
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Hey,the modern header cannot have a semitransparent option. You can only make it transparent using the options in theme options>global>general.To make it semitransparent, you would have to write custom CSS code.thanks
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Hey,we have checked that you have added this button as a custom script in the theme files. What you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you…
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Hey,if you removed it, try to use this tool to deregister manually:https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latestthanks
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Dear OorSkietKoS, please do this:1. Check if your PHP version is 7.0 or more.2. Disable all plugins and scripts.3. Run the update. If this does not help, it could be also that it is a hosting issue, in which case you should contact your hosting pro…
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Did you change anything in the theme files? Please switch to the parent theme, make sure that it is updated. If this issue is caused by WPML then please use the WPML support which you have with the purchase of the plugin. This is most likely a badl…
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Hello Andrew,what happens when you try to update? Is there a error message?Please paste it here.thanks
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Hello,please go to theme options>header&subheader>subheader and in the padding box change the value.By default it is 30px 0. Try changing it to: 120px 0 30px You can change the value in bold to have more space from top.thanks
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Hello,which text do you mean? Do you mean the slogan or the phone numbers, please clarify and attach a link to this website.thanks
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Hello,please disable all of your plugins first. This could be some css or js from them that is responsible for that.Also I see from the screenshot that you are using a booking script, that also could be the reason. Always make sure you are using the…
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Hello,this could also mean that this key is registered somwhere else. Please first deregister this license key from all possible places and then go to the licnese manager to deregister it manually:https://forum.muffingroup.com/betheme/discussion/362…
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Hey,it is in the Revolution Slider. You most likely edited the first slide and did not find any text, only images.This is because all of the text is in the static/global layer: http://prntscr.com/nvb9ic This layer is always visible, and on top. This…
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This is all being blocked by your hosting. We do not block any connections.If port 443 is connecting then we think this might be an issue of HTTPS://It is because port 80 is for HTTP connections, and port 443 is a HTTPS connection. This would mean t…
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Hey,this was an issue on our side. We will fix it. For now, please use this custom CSS: .mhb-view.desktop .action-bar { background-color: rgba(0,0,0,0); z-index: 9999; position: relative; } thanks
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Hey,can you show us what padding do you mean? We do not see anything out of the ordinary when we browser your website.Where is this padding you speak of? You can use snag.gy or pasteboard.co to upload a screenshot.thanks
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Hello Antonio!Yes, ofcourse you can. Go to theme options>global>sliders and set the desired time in the shop slider field.thanks
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Hey,this is a typical cache issue on the server side. We do not know why godaddy sent you to us, since it has a managed wordpress option in which they have their cache.http://prntscr.com/nval9mAfter flushing the cache, the issue was no longer presen…
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Hey,please check if the page STORTIVE is not a child of the home page. You can see that in wordpress>pages.You have checked the option, submenu - add active in theme options>menuThis would explain the bahaviour.thanks
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Hey,please perform these steps:1. Disable all plugins2. Update wordpress3. Update the theme4. Make sure your PHP version is 7.0 or higher.5. Try to use the import/export option again.thanks
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Sorry but there is no option to do that. You would have to target each of those pages with custom CSS and remove the background image. Do you mean the background you have set in theme options>global>general?thanks
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Hello,there are actually two methods.You can duplicate any page, post or custom post type with this plugin:http://prntscr.com/nv9u6zInstall it, then go to the plugin options (settings>duplicate post) and check the portfolio custom post type: http…
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Hey,the only quick sollution I can think of is to use the header style 'fixed'You will find it in theme options>header&subheader>header There is no quick css you can use to make the action bar sticky.thanks
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There are so many options, that we really would like to see the code of the website.If you are using the colors in theme options>colors>menu and they do not work, then there must be another issue in which solving we need to see the website.tha…
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hello,this is normal. Things load after each other, so html loads first, then css and JS. This is why you see this strange behaviour.Only sollution we could propose, is to use a pre-loader of some sorts. This could we either a custom script or a plu…
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The codes you are not using on any website will not show up in the api licencse tool ( license manager )The license manager is used only to deregister websites that you have removed and you cannot log-in to deregister them manually. If you want to d…
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Hey Enzo,you are correct. This will be added in the next update.Thank you for helping and sorry for the problem. cheers
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To fix this, you would need to edit the database records, and change the siteurl to /wp-admin again. But this will not fix the issue with the options,plugins and pre-built websites not working.This will only let us login to wp-admin again. We would …
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Did you get any return messages? Please check your inbox for spam as well.thanks