DesignOlah
DesignOlah
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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For anyone who comes across this post, I was able to fix the issue by following the support team's instructions, but to clarify -- you do NOT have to deactivate your theme. Also, you only need to deactivate your BeTheme related plugins. The rest of …
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Thank you. I have seen you share these same instructions on other posts. There's a part I don't quite understand. You say to disable all of the plugins -- do you mean all plugins I have installed on my site or just the BeTheme related plugins? Do I …
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Additional information: When I tried to download a pre-built section, I got this error message: "The package could not be downloaded. Please make sure your theme is registered for this domain." So it does appear to be a domain issue. When…