Pablo
Pablo
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We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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The mega menu does not work on mobile, its disabled by the default - you would have to add a hamburger menu item for mobile only and assign the menu you want to display. Also, the FTP you sent is not working, can you resend it? But test them before …
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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1) Please send us a link to that page, I have to check the HTML of that element. 2) Just select the color of typography in style tab of menu item. https://forum.muffingroup.com/betheme/uploads/718/1J5SSD0DKA5Y.png 3) Like in regular wordpress, go t…
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Sorry, but we do not support that plugin and we do not have a clue how it works. But, I found some topic on wordpress.org forum which could be helpful for you: https://wordpress.org/support/topic/how-to-exclude-images-from-automatic-optimization/ th…
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1) We'll discuss it in office to make it more clear for users - our documentation is already being refreshed because its a little bit outdated. Can you tell me an example, which attributes do you have in mind? Probably the shop page was not selected…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, I tested it on three different devices and it works correctly, the menu opens immediately, like my workmate told you earlier. Can you tell us, which browser, os and device do you use? thanks
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I do not see that issue, I get into your website, created a page (Mfn_Test) and populated it with BeBuilder content successfully. Can you tell me how to recreate that issue? Thanks
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I tested it and it looks like the BeBuilder content is saved to the database correctly, but the front-end is not changing. Do you have any cache software installed on your server envoirment? (Not on the wordpress, but hosting itself) thanks
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Hey, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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I tested it on safari and it looks exactly the same, I think that your safari is zoomed-out (like 50% scaled) Take a look at my safari: https://forum.muffingroup.com/betheme/uploads/888/PJOPOH5I9K23.png You have to change the font size for headings…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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This effect is dedicated for the shop, exactly the products page. You can select that effect by enabling it in Theme Options -> Global -> Image frame https://forum.muffingroup.com/betheme/uploads/020/XJLWT97F1V01.png thanks
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Hello @BinaryBrewCreative, Please send us a link to your website, we'll check it. Also, please tell us where exactly is the issued link. thanks
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You have to set the "Fixed" or "Absolute" position of header in this case. https://forum.muffingroup.com/betheme/uploads/123/U8JOUATFFQYB.png Otherwise the header will not be able to move onto the content. thanks
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Is that option available somewhere in W3 Total Cache? I do not see it. Otherwise you have to tell me which plugin do you use to force that width and height. thanks
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It was caused by the "BeCustom" plugin, exactly one of the hooks that its using. I already fixed it for you, the theme is working much faster now. Thanks
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1) You should populate with content the "Plugin WooCommerce" sidebar, not the custom one you created. https://forum.muffingroup.com/betheme/uploads/143/77BA7O3WYB3B.png 2) As I see, you have turned on the WPML CMS and it works fine, can yo…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, There is clearly visible that content from single page import is working (21 second of video - the boxes are from the betransport demo) If you wish to import the revolution slider (the bus section) to edit, you can import it using our importe…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hello, There is no default bebuilder template for single product, you have to create it from scratch. Please check the video tutorial about creating template, it will surely help you: https://support.muffingroup.com/video-tutorials/how-to-create-cus…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Pleae check this tutorial, it will explain you how to do that: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ thanks
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Please use this CSS code, paste it into Theme Options -> Custom CSS & JS -> CSS @media (max-width:490px){ .column_image_gallery .gallery-item{width:50% !important;} } thanks
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Yes, we change the language to be understandable for us. You can easily change it by clicking the user button on top bar and then switch the language from dropdown. https://forum.muffingroup.com/betheme/uploads/438/S4FEATMEJSCO.png thanks
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Please paste that CSS code into Theme Options -> Custom CSS & JS -> CSS .sub-menu .description{display: none !important;} thanks