Pablo
Pablo
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- Pablo
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Comments
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Hello, Please, turn off all of the plugins (leave woocommerce enabled only), refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Please send us a link to your website, we'll create the CSS code which will surely work. thanks
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Hello, Can you disable the minify scripts? It's really hard to write and read the CSS code of the theme now. thanks
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We do not support the theme code customization so we cannot write the PHP/JS code for you, but you surely should look at the files: functions/theme-head.php file js/live-search.js These two files are the core of whole livesearch functionality. Abou…
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This is the first time that new WP version made something like that, and we are on the market like +6 years. We'll do our best to make sure that situations like that will not gonna happen. Thanks
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Hello, This is the Revolution Slider, it's coming from a plugin. You can get familiar with it by this video tutorial. https://www.youtube.com/watch?v=BTM2LjgdDQI thanks
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We fixed it on your theme, it will work correctly now. Also, the fix for it will be included in the next update. Thanks
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Well, If I would know anything about the affiliate program I would help you. If you have some other questions feel free to ask. Thanks
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Yes, because it crossed the text limit to save, there is no theme or plugin which do not counter that issue with that limit of input vars. The 5000 max input vars value is a minimum of all bigger themes or plugins which includes the page builder. th…
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Sorry, I forgot to add the color of that. I've already updated the code above, it will switch to white then. thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hey, Please send us WordPress dashboard and ftp access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Just update the theme to the latest version, we included a fix there. After that, you can update the WP to 6.1 and everything will be okay. thanks
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Can you show me where does it appear? I do not see it anywhere. The screenshot or video will be the best for me. Thanks
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Hello, You want to do it on the single post or on the main blog page (page where all of the posts are displayed) ? It will require the custom css code, do you need help with it? Thanks
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This problem is related to your custom css tweaks: https://forum.muffingroup.com/betheme/uploads/894/ZGWNB30TWVUP.png The column class refer to nearly all elements used in the BeTheme, its a core class which is inserted to items, wraps, sections etc…
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You were using deprecated options in the sections which should be removed because they made similar issues. Please, get familiar with this video, probably you have more sections like this: https://support.muffingroup.com/video-tutorials/what-depreca…
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Do you have any cache enabled on your server? Because I disabled the plugins and any of the changes (even removing logo) does not appear. thanks
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Hello @tecnospeedti, There is a problem is with the latest WP version (6.1) and older BeTheme version. To fix that, you have to get into the FTP, remove old directory of BeTheme and upload the latest one from the themeforest, after that you will get…
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There is no more footer layouts, we did not make more then that yet. We have plans to make more of them but for now we have our TODO list order. Thanks
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You can do steps mentioned here: https://support.muffingroup.com/video-tutorials/how-to-install-betheme-via-ftp/ But, when you will be at the /themes/ directory, please remove the betheme directory before uploading new files. thanks
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Can you move the files out of the "new" directory? Otherwise you will have to customize the URL inside the theme files to make it work, which includes installing the child theme to prevent losing files customizations while updating the th…
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Hello, There is a problem is with the latest WP version (6.1) and older BeTheme version. To fix that, you have to get into the FTP, remove old directory of BeTheme and upload the latest one from the themeforest, after that you will get your wp-admin…
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Can you send me a link to your website for now? I'll check if this can be done without admin access. thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Well, you had some not visible letter in the GDPR field of description, we parsed it and the bebuilder started to work. Thanks
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On which iPhone, iOS and browser did you notice it? I tested it with iPhone 11, iOS 16, Safari and it works fine, without problems. thanks
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Hello @leventoztas77, @rablebdigital Did you remove the betheme directory completely? It's really necessary to remove whole directory with BeTheme and upload the latest version from Themeforest there. Also, if you use the child theme, you should rem…
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Hello, It looks like the problem is with the latest WP version (6.1) and older BeTheme version. To fix that, you have to get into the FTP, remove old directory of BeTheme and upload the latest one from the themeforest, after that you will get your w…