Pablo
Pablo
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Can you send me a link to your website and point me which element is it?Also, we suggest to take a look at this topic of the documentation:https://support.muffingroup.com/how-to/how-to-add-custom-classes-and-css/ thanks
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Hello,I do not quite understand, can you show me a screenshot?Also, send us a link to your website. thanks
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Of course, all of the settings coming from the column item will be lost, but the content will be the same.Just be sure, that you paste the content from column, in the "text" visual editor.https://prnt.sc/uiu5ke thanks
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Hello,Please use this CSS code: .sub-menu{top:125px !important;} I'm not sure if you are asking about that, but if not, please explain your issue greater thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
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Hello,You are trying to add the background image into the header, there is no field as a "banner field".We suggest to turn on the subheader and attach that image as a background of a subheader :)thanks
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Hello,To make one of the trailerboxes different than others, you have to use CSS code.Please edit the Trailer Box item and provide class to make it easier to catchhttps://prnt.sc/uial6f Then, please inspect using inspector the html code, and find th…
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Hello,If you made some customizations of the core files of the theme, you have to move them into the child theme, otherwise while updating the theme you will lose these customizations.More about the child theme here:https://developer.wordpress.org/t…
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Please take a look at this topic in documentation:https://support.muffingroup.com/faq/how-to-update-betheme/ Thanks
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So, is the issue solved?Thanks
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Glad to hear that!If you have some other questions, feel free to ask thanks
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Hello,You can insert HTML code in the Column item :)If you are not familiar with BeTheme, please take a look at our documentation and FAQ, right here:https://support.muffingroup.com/ thanks
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Hello,You can add tag to your <head> in the Theme Options > SEO, add it to the "google analytics" field :)thanks
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Hello,The page editor is for creating content on page, the page options are for settings on the page.The Muffin Builder and WPBakery are page builders(page editor), which are made by different people. We made the Muffin Builder, the WPBakery is a pl…
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Didn't you disable the lightbox option in Theme Options > Addons & Plugins?It should look as on the screenshot: https://prnt.sc/ui9iuq Also, please disable all of the plugins (leave the RevSlider turned on only), clear the cache and check, if…
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Glad to hear that you solved it out :)I'm not keen on with the icomoon app, but surely, there was a problem with configuration of the icon. If you have some further questions, feel free to ask.thanks
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Do you update your theme while parent theme is turned on?Is your PHP version 7 or higher?Also, is your WP up to date? Remember, that all of your plugins should be disabled when you are trying to update anything. thanks
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Please check, if you did not disable it on mobile by accident.https://support.muffingroup.com/faq/slider-revolution-is-not-showing-up-on-mobile-devices/ thanks
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Hello,Can you send us a link to your website?Thanks
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1) Please go to the WP Admin > Appearance > Customize, then head to the Woocommerce > Store Notice and tick off the "Enable store notice" option.https://prnt.sc/ui4ebb 2) Did you increase the "Depth" of the widget? It sh…
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Hello,1) Please disable all of the plugins (of course, leave woocommerce turned on only), clear the cache of your browser and check, if the issue still exists. 2) Please head to the Theme Options > Blog, Portfolio & Shop > Shop, and check,…
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Are you sure that sidebar has some content inside him?Also, can you make me a screenshot of the settings of sidebars in Theme Options > Sidebars? thanks
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Hi, From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot fo…
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Hey, you got this error because you are trying to install wrong package. The theme file you supposed to install is betheme.zip More details about theme installation and mentioned stylesheet error you can find below: https://help.market.envato.com/hc…
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Pre-built websites made with Muffin Builder cannot be edited with the Elementor plugin or WPBakery plugin.Each of these builders build the website in other way, so you cannot edit the elementor website with wpbakery and muffin builder. But, we have …
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Well, we do not have exactly the option for disabling the header.In this case, removing header using the Child Theme will be the best. Of course, you can hide it with CSS too, but you have to be sure, that ID and Classes won't be similar with the el…
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Hello @nadobabe,There is no way to turn on the popup with "#" link, this action is reserved for anchor links.You would have to create some kind of jQuery script which will overwrite that option and recognize, which popup href should be cli…
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Hello,That's because you are using skin color for your theme, you have to enable the "Custom Skin" to change colors in the theme options.Theme Options > Colors See screen:https://prnt.sc/ui4y79 thanks
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Hello,Is that page(Offene) somehow related with that post?I mean, adding it for a child in the menu structure won't give it any relationship. You would have to create a category with name like that(Offene) and assign it or made that page(Offene) you…
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Hello,Can you send us a link to your website?Also, are you sure that your WP, BeTheme and Yoast is up to date? We suggest, to take a look at this topic too:https://support.muffingroup.com/faq/builder-seo/ Thanks