Avatar

Pablo

Pablo

About

Username
Pablo
Joined
Visits
4,874
Last Active
Roles
Moderator

Comments

  • Hello Stefanie,There is no option to do that.You would have to disable the footer functionality, and attach on each page the footer on the bottom of the builder (recreate the footer) Thanks
  • You mean the menu in the "footer", right?I did not notice the disappearing that widget. Please tell me, which browser and os do you use?Also, do you have the website where this issue appear the most common? thanks
  • Hello,You have to find the missing Left Brace ( { ), there is a lot of your custom css code, so you have to inspect it. Thanks
  • Hello,You will not be able to have socials and wpml language menu at the same time, because they are set in the same location, and you can use one feature.If you want to attach one of them, please enable the Action Bar first at the Theme Options >…
    in Header Comment by Pablo September 2020
  • Hello,Please disable all of the plugins, clear the cache of the browser and check, if the issue still exists.Also, please attach a link to your website ;) thanks
  • I removed whole your custom css codes and it works fine.You have to find which ones are making that issue and get rid of them. Thanks
  • Hello, Please send us a link to the phpinfo file, see how to do it in this tutorial: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello,Is there any error message?Also, did you try to disable all of the plugins, and check, if it started to work?thanks
  • This issue appear even on default (twenty nineteen) theme, this problem is most common because of the hosting problems.You should contact your hosting provider and ask him, about help and some logs Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
  • Our theme supports three page builders:- Muffin Builder,- WPBakery,- Elementor Of course, you can use the Gutenberg too, this is built-in builder from Wordpress ;)thanks
    in BeTheme Comment by Pablo September 2020
  • Hello,1) We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 2) Please go into our splash page (htt…
    in BeTheme Comment by Pablo September 2020
  • Hello, Please send us a link to the phpinfo file, see how to do it in this tutorial: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello, Please send us a link to the phpinfo file, see how to do it in this tutorial: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello,Do you use any other plugins than wpml?Please disable all of them and turn on the WPML only, maybe it's not coming from the WPML itself, but from other plugin which makes the plugin's conflict. thanks
  • There is no way to do that, action bar is limited to depth 1If you want to have dropdown menu, you have to insert your language switcher in main menu.Or, use the list of languages instead of dropdown in the action bar. thanks
  • Hello,I do not see any issue on that page, it works fine, the jquery filtering filters it and loads whole image.Which OS and Browser do you use?Thanks
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
  • Yes, but after the next update.The CSS code we sent is only a temporary workaround to make it look better.Remember to remove the CSS code I provided in Theme Options > Custom CSS & JS > CSS after the next update :) thanks
  • Sharebox displays all of the icons, which fields are filled up in the Theme Options > Social, there you will be able to insert the links to your "LinkedIn" account. thanks
  • Please use this CSS code into Theme Options > Custom CSS & JS > CSShtml body .image_frame:not(.no_link) .image_wrapper img:not(.ls-l){margin-bottom:unset !important;} thanks
  • Hello James,For now, please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.thanks
  • Hello, Please send us a link to the phpinfo file, see how to do it in this tutorial: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Your child theme won't be touched, it only affect the parent theme.If you are worried about it, please make a backup with this plugin:https://wordpress.org/plugins/duplicator/ Also, please switch your theme to parent, and check, if the background co…
  • Please send us a link to the phpinfo file, see how to do it in this tutorial:https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Also, is your WP and BeTheme up to date? thanks
  • Hello,You are using on the /partners page other layout, which logo is linking to 2020.cmagreece.com domain, which does not have this logo. Please go to WP Dashboard > Layouts, and edit the layout selected on that page to replace old logo. Thanks
  • Hello,I do not quite understand, can you show me an example on screenshot? With better explanation?Also, attach a link to your website. thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello,If you use any SEO plugin (like Yoast), you should disable our SEO tools.Please head to the Theme Options > SEO and disable the "Use built-in fields"https://prnt.sc/ue50i0 thanks
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.