Pablo
Pablo
About
- Username
- Pablo
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Comments
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Sadly, we do not have any option to completely disable the css and js editor - it's bundled in the theme options.You would have to edit the theme files to get rid of it. Thanks
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We do not handle with the license keys at all, it's all about the envato market / themeforestIf you have all of the documents about the payments, you should directly contact the themeforest/envato about it. Thanks
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This is what I see:https://prnt.sc/ucyfey Even if I add /wp-admin or /wp-login.php after /accesso, it does not work :(thanks
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You have to contact your hosting provider and ask him about increasing the php version to the 7.3.But, please send me the phpinfo file before that ;) thanks
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Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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Hello,Please update the BeTheme to the latest version, there was a bug indeed - it's fixed now :)thanks
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Can you disable all of the plugins and check, if the issue still exists?As I see, you have several of them and they inject a lot of CSS code. Also, clear the cache, after disabling the plugins.It would be great if you would allow to give me a look …
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Hello,You have to provide whole link to that page, by creating a custom link in the Appearance > Menus.By whole link, I mean: https://site.com/eu/about-us for example.thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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You changed the "Max Input Time", not "Max Input Vars" value ;) Also, if you changed it in the php file by yourself, it won't work anyway, take a look at the phpinfo file and notice, that your "Max Input Time" did not …
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Hello,This is coming from the woocommerce, we provide original (not changed in any way) woocommerce plugin and we cannot edit it, because we do not want to issue original features and way how it works. I found article for you, it will surely help yo…
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Hello,You have to catch element by the classname of the buttons of woocommerce and provide the css parameters.See these documentations to understand what I mean:https://www.w3schools.com/cssref/css_selectors.asphttps://www.w3schools.com/cssref/css3_…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Did you create your favicon with that creator?https://realfavicongenerator.net/ It's really important, because their favicons does work on all of the devices :) Thanks
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Hello Jonathan,We do not handle with the license keys, we do not distribute them - it's all about the envato market.But, you can install another betheme instance with the same license key on your subdomain.] You can register unlimited subdomains wit…
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Hello,This word is too long to fit, you have to provide CSS class to break or create separate section for mobile only using "Responsive Visibility" in the section settings. The CSS solution here:https://prnt.sc/ucv72b thanks
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Hello,We do not have any testimonials feature with pagination.BeTheme allows you to insert plain testimonials or testimonials slider (which should be better in your case), just find "Testimonials" in the Muffin Builder :)It will look like …
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Hello,Please create a phpinfo file for us, we have to check your server status.https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ thanks
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All of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the theme l…
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Hello,Is your WP and Betheme up to date?Both of them have to be updated, because recently method responsible of color picker changed a little.Thanks
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Hello,Please create a phpinfo file for us, we have to check your server status.https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ thanks
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Hello,You sent two the same images ;)Please take a look at this documentation, it will explain you how to setup the revolution slider on mobile correctly:https://www.themepunch.com/slider-revolution/responsive-setup/ thanks
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Can you disable all of the plugins (leave WooCommerce turned on only), clear the cache of the browser and check, if the issue still exists?thanks
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Hello,Where, the problem is related to too big heading applied, I mean, in the "issued" page, there is wrapped text because its too long. To fix that, please go to the Theme Options > Header & Subheader > Subheader, change the ba…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,Please disable all of the plugins, clear the cache of the browser and check, if the issue still exists.thanks
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Hey @halvapl, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-ke…
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Hello,I do not quite understand the question at all, but all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built webs…