
Pablo
Pablo
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- Pablo
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Hello,1) You can remove the page title from subheader in the Theme Options > Header & Subheader > Subheaderhttps://prnt.sc/ubdaik 2) Is that google element coming from some kind of third party plugins? We do not have any item which could m…
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
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It looks like the problem is with that one, certain font, because if you uploaded other font, you told it worked.Is that not working font your own created font? Also, it's good way to use the google fonts, but of course, it does not have all fonts …
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Well, it takes the default og image (Theme Options > SEO)If you would like to insert there other image, you have to use some plugin (like yoast seo) which will extend SEO possibilities of the theme. Thanks
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If you do not see it on element, you can use the image for free, because it's made by us :)But, about getting whole PSD, please see this topic:https://support.muffingroup.com/faq/how-do-i-get-psd-for-specific-pre-built-website/ thanks
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You had the "Syntax highlighting" disabled, which is necessary for our theme now, because we highlight the custom css/custom js codes from the latest version.It can be changed in the profile settings, see the screen:https://prnt.sc/ubdt87 …
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1) It's not possible to turn on the hamburger menu on dekstop yet, we are currently working about it.2) Take a look at the header now, this is the closest I could create, because of missing functionality of the hamburger menu on desktop, it won't be…
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Hello,You have to change the header background :)Theme Options > Colors > Header - change the "Header background" thanks
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Hello,You will have to use the Muffin Header Builder to create this kind of header, it will be much easier than doing it with basic headers.Of course, it will be possible to create too, but you will have to provide the CSS code to make it semi-trans…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Please change your child theme to parent theme and check, if the issue still exists.These error messages are coming from your modifications. Thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.thanks
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I have to ask you for reinstalling the parent theme of betheme, simply remove the betheme folder and install through the ftp or wordpress the new package from themeforest. You will not lose any of your content, because all of them are stored in the …
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Please contact your hosting provider, and ask him about increasing your "Max Input Vars" value to min. 5000 After that, everything will be okay :)thanks
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Hello,You should take a look at this documentation, you should disable all of the options of "Post Meta"https://support.muffingroup.com/documentation/theme-options-blog-portfolio-shop/#bps-blog And disable the "Love Box"https://s…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
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Well, if you do not want to lose/import anything, we suggest to do steps which are mentioned in our new documentation, see this topic:https://support.muffingroup.com/faq/how-to-use-elements-from-different-demos/ Thanks
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Can you contact me when your website will be available to see?It's really hard to see the source of the problem with only text available :( thanks
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Glad to hear that you solved it out.If you have some other questions, feel free to ask. thanks
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Glad to hear that you solved it out.If you have some other questions, feel free to ask. thanks
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Sorry, but these login credentials you sent are not working.Can you send them once more? But before that, test them if they work :)Thanks
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Hello,It sound like a great idea for next update, please post it in this topic:https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest We really appriciate all of them! :)thanks
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Hello,Please go to the Theme Options > Global > Advanced and check, if you didnt disable the theme functionalities, see screen - it should look like on the screenshot:https://prnt.sc/uatuy1 thanks
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Hello,Sorry, but we did not test these plugins you listed, and we do not have idea how they can work.Please take a look at this topic, it should help you:https://www.welaunch.io/de/2018/11/custom-woocommerce-product-tabs/ thanks
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It's really hard to see the source of the problem without taking a look at the website :(For now, we suggest to check, in the page source (CTRL + U) if you did not make any HTML issues. Also, check in the Muffin Builder if you did not add additional…
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Can you send a link to your website? :)It will be really helpful Thanks
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You did not attach the link to your website.Please send an access to your website once more, but this time, attach an url to the website ;)thanks
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As I see, it's working properly now.I tested it on S20, S10, iPhone 11 and it works flaweless. Can you clear the cache of your browser on mobile phones?If it won't work either, please tell me which mobile device you use? thanks
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Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…