Pablo
Pablo
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- Pablo
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Comments
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Hello,Is your theme and wp up to date? Also, please clear your cache of the browser. Also, if you have some caching plugins enabled (or software on hosting), please disable them.thanks
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
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Hello,Sadly, this option would be not good for mobile, because mobile devices does not emit the hover event.It has to be on click to work proper on all of the devices :)thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello,Can you test if it works fine, when you will leave only the Slider Revolution plugin turned on?Also, after disabling plugins, clear the cache of your browser. thanks
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Hello,We did not change in the iframe anything, it's working as on regular pages.Please check this documentation to get known, how to properly use it:https://www.w3schools.com/tags/tag_iframe.asp thanks
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This is exactly this, change the links in the href (<a href="yourlink">)Thanks
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You have a lot of plugins enabled, they could be not compatible at all.Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.thanks
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Hello,External content would not be responsive, the iframe does not work this way and it does not have anything in common with the theme.The iFrame is really old html element which does not have this kind of functionality. Thanks
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It redirects you to page, with items which have the x, xl, xs sizes - something like category listing ;)thanks
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The wrap is in the Muffin Builder, not page options.See the screen:https://prnt.sc/u6v6s9 thanks
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Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
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Then please fill the "Excerpt" field and the text will be displayed below the title of a blog post.This field is made for this purpose ;) Thanks
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Hello Sarah,Can you send me a link to your website?Thanks
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The WPBakery 6.3 is available to install from now! :)Feel free to update. Thanks
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You did not close one of the rules, again ;)https://prnt.sc/u6sdws Thanks
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Hello,Do you mean that line on top or bottom (pointed with arrow) ? https://prnt.sc/u6sd31 thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Please use this plugin to make the migration: https://wordpress.org/plugins/duplicator/ We fully tested that plugin, and it does not any issues for our theme ;)thanks
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Hello,Sadly, we did not include that functionality that came with WP 5.5 and we discussed that we will not integrate it with our builder.In this case, you should edit the theme files to change that or use some plugin (We suggest to use a3 lazy load …
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Hello,Can you disable all of the minify/cache/optimize plugins?Your CSS code is minified and I cannot edit it in any way :(thanks
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Hello,Which type of the portfolio layout is it?Also, did you provide the "Excerpt" for these items?https://prnt.sc/u6tjul thanks
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Can you disable all of the plugins (leave the WPBakery turned on only), clear the cache of your browser and check, if it works?It looks like the plugins conflict to be honest. thanks
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Well, in this case you should surely talk with the hosting provider about changing the location of the server (closer to you) or about making the server envoirment better, because it looks like the problem is not on the betheme side. thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hello,As I assume, you want to leave the text only, right?I think it won't be possible with the CSS code, you would have to edit the woocommerce files or add some JS script to remove <a> tag from this element using jQuery thanks
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Please check, if the link is not inserted (static) in Appearance > Widgets, it will be inserted in the "Footer" tabs thanks
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Hello,Sadly, an <a> element in HTML code is applied only for the title of the text and betheme does not have any option in theme options to extend it for whole image.The only way to do that, will be by edititng the theme files which are respon…
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Then, you have to install another pre-built website, because this one is made for elementor plugin only.We do not created this pre-built website for other page builder :( There is no way to migrate the page between builders, the way how they build t…
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Hello,Please try to install another pre-built website, but do not end the installation progress.What I mean, after selection the pre-built website you will be asked for database reset, do that and just create your website ;)See screen:https://prnt.s…