Pablo
Pablo
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- Pablo
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I tested it on iPhone 7 (https://prnt.sc/u1noie) and iPhone 11 and it works fine.Please clear the cache of your mobile browser cache. thanks
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Hello,Just add more menu links in the Appearance > Menus, but be aware, too many menu items value could make your menu items drop to another line because of not enough space. thanks
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I can see the Muffin Builder properly, did you solve the problem?https://prnt.sc/u1k1de thanks
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Hello @kellytiegan,After disabling all of the plugins, the theme works fine - it must be the plugins conflict plugin.You have to find which one is making that problem by disabling one by one.Thanks
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Hello,That element is a part of the background image, so you would have to download that background image and remove it using GIMP/PHOTOSHOP or other graphic software.thanks
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Please follow this topic:https://forum.muffingroup.com/betheme/discussion/55084/wordpress-5-5-important-update-information#latest A lot of issues after updating the WP to 5.5 is not our theme related, but plugin related.We already published the new …
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Indeed, there was a problem related to that, we published the version with the bug, it was online for two hours and it is fixed now - you just have to reinstall the 21.8.2 version, the package without the bug is on themeforest. Thanks
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Sorry, but we support only the wordpress version of the betheme, so we cannot be help in this case :(thanks
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Can you disable the under construction mode for a moment?I have to take a look at your website source code. thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Which parameters did you insert there? Can you send me an example?Remember, that you cannot autoplay videos which are not muted nowadays.thanks
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Hello, Please update your theme to the latest version of the theme. After that, please click and hold the muffin builder from the sidebar and drop it below the gutenberg. To be more clear, do the drag and drop from sidebar to below wp builder:) T…
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Hello,By the default, the action bar is not displayed on the mobile.It's visible on yours, because you have applied the code to make it always visible https://prnt.sc/u1fq39 Please remove that highlighted code from your css code and it will work fi…
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Hello,Please update your theme to the latest version and get familiar with this topic:https://forum.muffingroup.com/betheme/discussion/55084/wordpress-5-5-important-update-information#latest thanks
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
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Hello,You can change the title tag heading size in the Theme Options > Blog, Portfolio & Shop > Generalhttps://prnt.sc/u1fmqe thanks
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Can you apply the height of the logo in the Theme Options > Global > Logohttps://prnt.sc/u1g0n8 Also, are you using the SVG logos or the PNG only?thanks
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Hello,The Custom CSS code is the only solution here, remember to use the !important rule to overwrite inline css code.See the example:https://www.geeksforgeeks.org/how-to-apply-important-in-css/ thanks
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Can you send us access to your account?Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a li…
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Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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Hello,I tested it on couple of mobile devices and it works fine, did you solve the problem?Also, on which device and browser did you test it?thanks
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Can you remove your theme folder completely from the ftp and install new betheme from themeforest?It will not remove your content, because it's all stored in the database, so if you won't touch database, then you won't lose them. If you are worried,…
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Hello,Sorry, but that contact page you sent is not working, it's refusing the 404 error.Can you send it once more, but this time proper link?thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hello,Please enable the WooCommerce and head to the Theme Options > Blog, Portfolio & Shop > Shop, then select the "Cart Icon"https://prnt.sc/u1gjlu Also, which type of header do you use?thanks
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Hello,Remove the padding bottom from that section and it will work fine.https://prnt.sc/u1gbb7 thanks
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Hello, Please update your theme to the latest version of the theme. After that, please click and hold the muffin builder from the sidebar and drop it below the gutenberg. To be more clear, do the drag and drop from sidebar to below wp builder:) Than…
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Hello,Please paste that CSS code into Theme Options > Custom CSS & JS > CSS .custom-html-widget{text-align:center !important;} thanks
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Hello,Empty cart will always redirect you to the homepage, you have to add something to cart first.thanks