Pablo
Pablo
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Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab http…
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I do not know what is the "SSL seal", can you show me an example?If you want to insert something into the copyright bar, you can do that in the Theme Options > Footerhttps://prnt.sc/tvoozv About the floating image, we do not have this k…
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Well, I can see the hamburger menu on mobile:https://prnt.sc/tvol1r What is the problem? I do not understand :(Thanks
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Take a look at it:https://stackoverflow.com/questions/27116221/prevent-zoom-cross-browser Thanks
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Hi, Please open your website in Firefox html mode (CTRL+U) and check html errors you got. Please fix them first and all should be fine. Thanks!
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Hello,If you would like to see it only on mobile, you have to create separate section for mobile and desktop.You can select on which device it should appear by getting in the section settings in the muffin builder. There you will find the "Resp…
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The problem is that you inserted red dot before the css code I sent you.Remove it and it will work fine ;)https://prnt.sc/tvoqx8 thanks
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Hello,If you have already installed the latest version of the betheme and your styles are gone, please resave your theme options, it should solve the problem.Also, do you use the static css? - If so, please disable it (Theme Options > Global >…
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Well, I know that you made it, but the most common issue is, that customer want to update the theme to the latest version of the WPBakery which is not ready for the BeTheme yet. It requires the license key for the premium version - I through that yo…
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But, I'm not sure what you want to do with these, can you explain it greater?As I assume, you want to hide that google recaptcha, right?thanks
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You have to search for the documentation of the IDE you are using, but usually you can find the tab named "Search in files" on one of the dropdowns in the toolbar of the software. thanks
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Hello,Did you refresh the permalinks? Please go to the Settings > Permalinks, change to other type, hit save and change to the previous type of permalinks again. Thanks
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Hello,You can increase your mobile breakpoint in the Theme Options > Responsive > Headerhttps://prnt.sc/tvjsg7 thanks
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Hello,Your website is under construction mode, please disable it for investigation time.thanks
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Hello,I do not see the issue, did you solve it?thanks
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Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide…
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Hello,Are you sure that you didn't insert any blank spaces or didn't made any typos?Also, check if you can register that license key in the dashboard.thanks
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Hello,Did you enable only required plugins? Please be sure that you do that.Also, what is your WP and BeTheme version?thanks
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Hello,You have to change the "Excerpt" field for the post, just edit your post and you will see the lorem ipsum text in excerpt:https://prnt.sc/tvk5mg thanks
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Hello,Please check that documentation, it will explain you how to proper position items in the RevSlider.https://www.themepunch.com/slider-revolution/size-position/ thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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You can insert more of them easily, see the screenshot:https://prnt.sc/tvkihu Check, if some third-party plugin does not issue the way how the plugin works.Leave only the header builder turned on. thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.thanks
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Sadly, BeTheme does not have this functionality :(You would have to find a plugin or some kind of js script to achieve that.thanks
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
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Hello,It's a button color in the Theme Options > Colors > Menu ;)https://prnt.sc/tvkez1 thanks
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Hello,Please disable all of the plugins, clear the cache of your browser and check, if the issue still exists.thanks
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Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…