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Pablo

Pablo

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Pablo
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  • The mega menu is made to be most wide as it's possible, the only way to make menu items closer is to add more columns there.Otherwise, you have to use the CSS code. Thanks
    in Menu Comment by Pablo August 2020
  • Hello,Of course you can, please follow the documentation of child themes:https://developer.wordpress.org/themes/advanced-topics/child-themes/ thanks
  • Please use this CSS code into Theme Options > Custom CSS & JS > CSS.chart_box .num, .chart_box big{ color:red !important; } thanks
  • Do you have any access for the themeforest profile?We are not able to receive the license key because we do not handle with them, it's all the envato/themeforest case. thanks
  • I'm signed out and it looks correct for me.Firefox: https://prnt.sc/ttnsd2Chrome: https://prnt.sc/ttnswtSafari: https://prnt.sc/ttntbz I cleared the cache couple of times and it's still correct.Thanks
  • What do you mean by 'fading box edges', can you explain it greater?Thanks
    in Fade edges? Comment by Pablo August 2020
  • You can make it in two ways:1) Recreate whole menu to have slash ' / ' before the #https://prnt.sc/ttnpka 2) Create new menu and assign it while editing the page:https://prnt.sc/ttnqjh thanks
  • Hello,Is there any error message while updating the theme? thanks
  • Hello Andreas,You have to use the Custom CSS code to make bigger changes.In the Theme Options > Colors > Shortcodes, you will be able to change the active title color of accordon, but that's all.thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugi…
  • Hello,Please change the "_self" to 0 and it will work fine :)thanks
  • Hi, We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 thanks
  • Hello,Which button do you have in mind? The hamburger menu?thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Well, it's most common because you enabled the "Mega Menu" option.Please tick it off and everything will be fine.Appearance > Menushttps://prnt.sc/tto3y1 (it should be like on the screenshot) Thanks
    in Menu Comment by Pablo August 2020
  • Hello,You cannot use the jQuery filtering and pagination at the same time.Decide, what you want to keep and get rid one of them. Also, if you will keep the jQuery filtering, please increase the "project per page" value to higher value.than…
  • Hi, purchase codes (license keys) are not included for plugins which are bundled into the theme. It’s because of Themeforest license & agreements. This applies to all themes of course. However, there is no need to use this code because the plugi…
  • Hello,That space is a subheader, please hide it - Theme Options > Header & Subheader > SubheaderJust disable it :)thanks
  • Well, you can select which options you want to import while installing the pre-built website.https://prnt.sc/tto940 thanks
  • Hello Stefanie,You have to use the Custom CSS code to achieve that.If you need help with it, please post a link to your website.thanks
  • Well, you cannot use the Muffin Builder on that page, but if you would buy (or find some plugin for shortcodes) the PRO version of that plugin, you could create the calendar using the shortcode in the Muffin Builder. thanks
  • Hello,Please use this CSS code: html body.error404{ padding-left:unset !important; } thanks
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
  • Hello,You would have to use the Muffin Header Builder instead to make such layouts.https://forum.muffingroup.com/betheme/discussion/42065/the-betheme-header-builder-plugin#latestthanks
  • Hi, you can install the bundled plugin from betheme>install plugins If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase the …
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab …
  • Please update your theme to the latest version and it should be fixed :)thanks
  • Well, I tested it on both of these devices and it looks correct, see screen:https://prnt.sc/tt7pbrhttps://prnt.sc/tt7q90 Can you test if the same happen when you will clear the cache of your mobile devices browser?thanks
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