Pablo
Pablo
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- Pablo
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Comments
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Please tell me, are you using the BeBuilder or BeBuilder backend (the old one, not visual editor) ? Because backend editor will work much slower than BeBuilder, we are focused now for optimizing the BeBuilder than BeBuilder blocks. thanks
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Hello, I see, you are using some plugins to minify and lazy load images. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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Hello David, Soon we'll release a update for Accessibility which will allow to use the new Header Builder 2.0 Also it includes some fixes to the modals (like Side Slide) so it should work, but I'll test it to be sure that it works with voiceover. Bu…
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Hello @CicorMarketing, I tested it with the latest version and it works correctly. Do you have any steps to recreate that? On the latest update we included the fix for it so it should work. thanks
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Well, the difference between categories of posts and portfolio is... none - this is almost the same feature, but with other name. I think, that if you want to make it work you have to tweak the plugin a little bit, I think it does not have queries(o…
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Hello, 1) There are problems with category templates, a lot of problems will be fixed in the next update. Sorry about that. 2) If you want to use pre-built layout from theme options, you have to remove the all templates you created. thanks
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Hello, As I see, after switching the theme to parent and by disabling not supported plugins it speed up, this is surely. But, In your case, I would take a look if your wordpress is not infected with some malwares, because on this amount of plugins (…
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Thats because you used two builders at once, you have to decide if you want to use BeBuilder or Gutenberg https://forum.muffingroup.com/betheme/uploads/881/N2E9A1SFOLZF.png I removed it from there. thanks
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I've just added the margin-top value and it looks okay. https://forum.muffingroup.com/betheme/uploads/347/HAEDZY3BL8JC.png Also, to push the rest wraps to right, i just left the empty wrap (Add element on screen) Thanks
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You are the first person with this kind of problem, we tested the theme on several hostings and none of them displayed that issue. Also, we checked your files of BeTheme, debugged the most important related with Woo and CPTs and it looks like there…
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Okay, I understand now. Please use this code instead: @media(max-width:768px){#popmake-426 .one-second{width:100% !important;}} thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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I checked the changelog and we did not change anything related to the configuration of the custom post type or categories or even portfolio like 2-3 years, we only added new features like Infinite Load or better support for WPBakery. You should cont…
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Hello, It looks like your website is infected, I'm pretty sure it's some kind of malware because the content of these files is encrypted. https://forum.muffingroup.com/betheme/uploads/534/IDZEDEU1VDA7.png You should clean it or ask your hosting prov…
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Hello, This is the WPML adjustment, we did not change anything in the way how the WPML displays, we only made it work with our theme. So, you should contact their support in this case. Thanks
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Hello Henna, All changes made to the theme are mentioned here: https://support.muffingroup.com/changelog/ But, as I remember, we did not make any bigger changes in the portfolio feature, it was like header and woocommerce season. Sorry, but we do no…
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Hello, Can you disable the under construction mode on your page? Thanks
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Hello, Can you disable the under construction mode on your page? Thanks
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Hello, Is there any error message? Can you share it with us? thanks
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Hello, 1) Please disable all of the plugins (leave the Duplicator turned on only), clear the cache of your browser and try to use Duplicator once more (with all other plugins disabled) 2) Does any error appears on the console of the browser while do…
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Now, you should be able to add more sections, that value is enough. 1) Did you disable all of the plugins, clear the cache and check, if the saving started to work? 2) Please, send me a link to the page where the problem with saving appears, maybe …
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Hello, Are you using the template builder to create the single product layout? If so, you have to insert the "Product Reviews" item into the content. Also, I suggest to check out this video: https://support.muffingroup.com/video-tutorials/…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Which one is it? Can you show me it on screenshot? thanks
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Are you using it as a Builder item, or as the inline shortcode? The documentation of this item, there you can see, that in horizontal, vertical and centered mode there are three tabs. https://muffingroup.com/betheme/elements/tabs/ thanks
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Hello Daniel, This is because we changed our layout display to the flexbox which is more powerful and does not need any javascripts tweaks that we used before to achieve that, what is a single line with CSS. It's making our theme faster and allows f…
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Hello, Well, I created two wraps 1/1, one is with content, the second one does not have any content, but it has a background image applied (to the second wrap) Then, I edited the section and turned on the stretch option and it works. https://forum.m…
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Please, change the one-second to one in the HTML code and check if it works, this is the prefered solution. But, we can overwrite the CSS too, but it's just a force solution: #popmake-426 .one-second{width:100% !important;} thanks
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1) Please edit the product with the problem you applied, and please hide the BeBuilder content, then check if it works. https://forum.muffingroup.com/betheme/uploads/382/I08P5E1RRDK5.png thanks
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Well, we talked with the author of that plugin and it looks like it will not work, it require to completely rewrite the plugin from the scratch. You would have to completely disable the AJAX actions in shop or use other plugin, like WPML Currency, i…